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Skills

  • Communications
  • Data-driven decision making
  • Appointment scheduling and coordination
  • Business operations
  • Phlebotomy
  • Supervision
  • Process improvement
  • Team building
  • MS Office
  • Problem resolution

Work Experiences

  • Assisted physicians in medical procedures.
  • Achieved a 34% improvement in patient turnaround time.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and automated.
  • Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
  • Assisted in dermatological procedures.
  • Collaborated with nurse practitioners and physician assistants to administer vaccines, achieving a 82% compliance rate in routine immunizations.
  • Assisted in dermatological procedures, handling specimen collection for biopsy, leading to a 50% detection rate in early skin cancer diagnoses.
  • Collaborated with surgeons on surgical instrument preparation.
  • Answered patient questions.
  • Administered immunizations in high-volume flu clinics, vaccinating over 18 patients within two years, achieving Employee of the Year in community health.

Summaries

  • Certified Medical Assistant with strong phlebotomy skills, collecting over 2 samples monthly with a 48% error-free rate. Committed to delivering accurate and efficient laboratory diagnoses.
  • Certified Medical Assistant.
  • Professional with a medical background and team-building skills seeking a position in a deadline-driven environment.
  • Healthcare professional with over 2 years of experience in a fast-paced environment.
  • Trained Medical Assistant is a highly motivated and dedicated individual with a track record of superior performance at the individual, team, and organizational levels.
  • Provides a strong commitment to patient education, administrative excellence, and confidentiality.
  • Trained Medical Assistant with extensive knowledge of medical policies and regulations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Certified Medical Assistant skilled in phlebotomy and lab testing.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.

Accomplishments

  • Successfully managed high patient volume during flu season, administering over 4 vaccinations without compromising patient care quality.
  • Aided in the setup of medical equipment for complex diagnostic tests, ensuring that 16% of procedures were conducted without any technical interruptions.
  • Utilized QuickBooks software to efficiently track patient vaccines, ensuring compliance with mandatory immunization schedules.
  • Achieved standard certification in medical coding, enabling the accurate processing and verification of over 16 insurance claims monthly.
  • Developed and implemented a system for tracking patient referrals, improving specialist appointment attendance by 75%.
  • Coordinated patient appointment scheduling and follow-ups, improving patient satisfaction scores by 66% in 2017.
  • Trained and mentored 14 new medical assistants on medical procedures and protocols, improving team efficiency and reducing onboarding time by 47%.
  • Administered nebulizer treatments to patients with respiratory conditions, leading to improved patient outcomes and a 69% reduction in ER visits.
  • Monitored and recorded signs of patient recovery post-surgery, ensuring timely intervention when abnormal signs were detected, leading to a 83% improvement in patient outcomes.
  • Streamlined communication between clinics and diagnostic labs, reducing test result delivery time by 75%, enhancing the accuracy of patient treatment plans.

Affiliations

  • Association of Information Technology Professionals
  • National Association for Healthcare Quality (NAHQ) - Contribution to Quality Improvement Initiatives
  • Medical Assisting Education Review Board (MAERB) – Participation in Accreditation Process Assessments
  • Toastmasters
  • American Medical Informatics Association
  • Society of Women Engineers
  • Association for Computing Machinery
  • Certified EKG Technician Alliance - Regular Conference Attendance and Skills Improvement
  • Medical Science Liaison Society (MSLS) – Knowledge Sharing and Clinical Liaison Contacts
  • International Board of Medicine and Surgery (IBMS) - Medical Certification and Active Participation

Certifications

  • Certified Billing and Coding Specialist (CBCS) – National Healthcareer Association (NHA)
  • Apple Certified Associate (ACA)
  • Basic Diagnostic Coding Certification – category
  • Emergency Medical Technician (EMT) Certification – North Carolina
  • Certified Clinical Lab Assistant (CLA) – standard
  • Salesforce
  • Certified Nursing Assistant (CNA) - Ohio
  • Infection Prevention and Control (IPAC) – CDC or WHO
  • Healthcare Project Management Certification – Vantage
  • CompTIA A+ Technician

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