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Skills

  • Usability understanding
  • DevOps pipeline automation with Asana
  • Cloud infrastructure cost optimization
  • Project organization
  • Knowledge sharing and transferring
  • Business operations
  • Software release management
  • Customer service
  • Regulatory compliance
  • Bug triaging and defect resolution

Work Experiences

  • Oversaw software design and development across a multidisciplinary team to ensure that the client's requirements for functionality, timeliness, and performance were met.
  • Architected security enhancements.
  • Created code enhancements and fixes to be included in future code releases and patches.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Achieved a 66% improvement in sprint performance.
  • Actively contributed to the continuous improvement of the product release cycle, implementing strategies that accelerated product deployment times.
  • Boosted partner integrations.
  • Aligned strategies with business goals.
  • Championed the introduction of automated testing frameworks, raising test coverage to 38% and early defect detection by 60%.
  • Achieved system up-time of 84%.

Summaries

  • Achieved 41% cost savings annually.
  • Software Technical Lead with 12 years of process programming and initiative engineering experience.
  • Team player and hard worker with excellent verbal and written communication skills.
  • Achieved 26% system performance gains.
  • Software Technical Lead is a multi-talented Software Technical Lead who is consistently rewarded for planning and operational improvements.
  • Accomplished Software Technical Lead with deep experience in leveraging Agile and Scrum methodologies, ensuring timely project delivery and satisfaction among stakeholders.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Experienced programmer with experience working with applications, forms, and databases.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated closely with product managers.

Accomplishments

  • Directed the technical transition of ServiceNow to Salesforce, enhancing performance and reducing operational costs by 54% across 16 departments.
  • Resolved product issue through consumer testing.
  • Assisted the hiring process for engineering positions, leading the recruitment of 14 top-talent software developers.
  • Collaborated with leadership to define OKRs for technical teams, enabling 8 projects to consistently meet deadlines with a 59% success rate.
  • Proactively identified and mitigated high-risk technical challenges, ensuring project delivery within deadlines and avoiding potential standard.
  • Reviewed code and technical design, offering suggestions that improved overall code quality and reduced bugs by 19% during the 18 months.
  • Led efforts to secure SOC2/ISO compliance for a critical application, resulting in achieving Six Sigma and improving data security standards.
  • Conducted post-mortem analyses of failed sprints and implemented feedback measures that subsequently reduced project delays by 56% over two years.
  • Redesigned database schema optimization for a QuickBooks which increased query response time by 26% and reduced storage costs.
  • Led sprint planning and retrospectives for 17 scrum teams, boosting developer satisfaction and team efficiency by 34%.

Affiliations

  • National Association of Social Workers
  • American Society of Safety Professionals
  • American Marketing Association
  • Member of OpenAPI Initiative
  • Contributor, OASIS Open Standards Group 2017
  • Contributor, Boston Tech Community Meetups
  • Member, Full-Stack Europe Developer Conference
  • Cloud Native Computing Foundation (CNCF) Membership
  • Society of Human Resource Management
  • Participation in Jira Global Developer Summit

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Advanced Certified ScrumMaster (A-CSM) by Scrum Alliance
  • Cisco Certified DevNet Professional by Cisco
  • Certified Java Programmer by Oracle
  • Project Management Professional (PMP) by program
  • Microsoft Certified: DevOps Engineer Expert by Microsoft
  • Google Certified Professional Cloud Architect
  • Docker Certified Associate (DCA) by Docker
  • Cisco Certified Internetwork Expert (CCIE)
  • Terraform Associate Certification by HashiCorp

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