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Skills

  • Fraud prevention strategy development
  • Project organization
  • Budget management for investigation teams
  • Emerging fraud trend identification
  • Process improvement
  • Effective communication
  • Regulatory compliance
  • Proficient in Microsoft Excel
  • Fraud detection
  • Team management

Work Experiences

  • Addressed fraud vulnerabilities.
  • Compiled all key findings from the investigation into a detailed report for delivery to the client.
  • Answered 8 calls per two years to help customers with their questions and concerns.
  • Built case files documenting fraudulent behavior.
  • Cut fraud reoccurrence rate by 35%.
  • Contributed to the design of an enhanced fraud prevention lifecycle.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of category project by method team, which resulted in framework.
  • Achieved results in 6 months.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Professional who is known for working tirelessly to determine risk levels.
  • A well-spoken Fraud Analyst with a proven track record of reviewing accounts and identifying problems.
  • Strengths in budget management and strategic planning backed up by Customer Service training.
  • Data-driven investigator leveraging machine learning algorithms.
  • Consistently delivering exceptional results.
  • Senior Fraud Investigator is a multi-talented Senior Fraud Investigator who is consistently rewarded for planning and operational improvements.
  • Applied cutting-edge risk mitigation strategies.
  • Consistently recovered over $10 in fraudulent claims.
  • Authored briefings that improved fraud prevention strategies.
  • Cut false positives by 69%.

Accomplishments

  • Implemented a fraud risk assessment that identified 61% of previously undetected vulnerabilities, leading to significant risk mitigation for high-value accounts.
  • Monitored and synthesized data from 7 different fraud detection platforms, providing actionable trend reports that directly led to a 22% reduction in false positives.
  • Designed a monthly fraud tracking report, seamlessly implemented across 17 teams and reducing delays in investigative closures by 36%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined compliance efforts with updated federal fraud reporting standards, resulting in 30% fewer regulatory exceptions in 2024.
  • Recovered over $3 in fraudulent claims through cross-channel investigation leveraging SAP tools and data analytics.
  • Played a key role in revising the internal fraud monitoring strategies, contributing to a 59% improvement in fraud case closure rates year-on-year.
  • Facilitated fraud detection workshops for 11 employees, boosting team competency and accelerating fraud investigation turnaround by 77%.
  • Successfully mitigated multiple high-profile fraud cases exceeding $16, leveraging deep expertise in cross-jurisdictional coordination and investigative techniques.
  • Collaborated with team of 13 in the development of initiative.

Affiliations

  • Association of Certified Fraud Examiners (ACFE)
  • Certified Fraud Risk Management Professionals (CFRMP)
  • American Bankers Association - Risk Management Association
  • Corporate Security Alliance (Fraud Unit)
  • Society of Women Engineers
  • Information Systems Audit and Control Association (ISACA) - Cybersecurity Chapter
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • American Medical Informatics Association
  • Fraud Analytics Professionals Network

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Certified Analytical Fraud Professional (CAFP) - Lakeside Partners
  • Certified Cyber Crime Investigator (CCCI) - EC-Council
  • Certified Fraud Control Manager (CFCM) - Northwind
  • Fraud Prevention and Detection Practitioner Certification - Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Certified Anti-Money Laundering Specialist (CAMS) - ACAMS
  • ServSafe

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