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Skills

  • Payment processing
  • Lab result interpretation
  • Positive behavior modeling
  • Diabetes and nutrition education
  • Clinical judgment
  • Policy and program development
  • Women's health exams
  • Emergency Medical Technician (EMT) certification
  • Critical care
  • Fluent in German

Work Experiences

  • Identified process improvements in the department's day-to-day operations.
  • Represented and interpreted the agency's functions and services to other institutions, the public, government agencies, and other organizations.
  • Was in charge of the clinical oversight of a 44-bed unit.
  • Transported Microsoft Excel to three years customer locations.
  • Implemented new floor assignments based on the evaluation of staffing requirements.
  • Authorized drug refills and provided pharmacies with detailed prescription information.
  • Worked with a diverse, at-risk student population, providing case management, counseling, education, and life-skills training.
  • Gave medications to HIV-positive patients and assisted with diagnostic testing.
  • Was in charge of all sensitive personnel files, as well as license and CPR compliance records.
  • Aided in the resolution and fulfillment of client requests as well as internal operational issues.

Summaries

  • Well-versed in all aspects of patient care, with a track record of success in responding quickly to emergency situations.
  • With 16 years of direct patient care experience, I am a dedicated Critical Care Registered Nurse.
  • Dedicated to long-term problem solving and achieving big-picture objectives.
  • A skilled laboratory professional with experience in all aspects of medical laboratory testing.
  • In system environments, a caring Quality Improvement Coordinator is passionate about maximizing patient care standards.
  • Medical Laboratory Assistant with 4 years of successful budget management and project management experience.
  • Professionally, she is known for being a strong advocate and communicator.
  • Bilingual Certified Nursing Assistant with 11 years of tracheotomy care experience.
  • Knowledge of how to use Jira and the ability to triage situations quickly.
  • Successful in advocating for the needs of patients and obtaining quick diagnoses.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Collaborated on medical research projects, providing test result analysis for method, contributing to published findings.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Implemented process improvement measures that reduced specimen processing time by 9 hours per cycle.
  • Resolved product issue through consumer testing.
  • Coordinated test result reporting for over 18 patients per day, raising test completion rates to 68%.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Charting: Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.

Affiliations

  • Participated in workshops organized by the World Association of Societies of Pathology and Laboratory Medicine (WASPaLM)
  • Lions Club
  • Active Member of the National Phlebotomy Association (NPA) - Earned certification in 2018
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Certification in Blood Bank Technology from Beacon Labs - Obtained in 2018
  • National Academy of Clinical Biochemistry (NACB) - Member
  • Freemason
  • Rotary International
  • Association of Information Technology Professionals

Certifications

  • Certified Public Accountant
  • Certificate to Prescribe in Illinois system
  • Trauma Nurse Core Course (TNCC)
  • ANA Certified in Family NP
  • Nitrous Oxide Administration Certification
  • Registered Nurse in North Carolina, License number 7, 2015
  • BLS
  • American Society for Clinical Pathology (ASCP) - Medical Laboratory Assistant (MLA) Certification
  • Certified Public Accountant (CPA)
  • Basic Life Support (BLS) Certification – American Heart Association (AHA)

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