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Skills

  • Certification in First Aid/CPR
  • Operational improvement
  • Trauma-informed care
  • Collaboration with social workers
  • Organization
  • Process improvement
  • Communications
  • Team building
  • Individualized Care Plans
  • Onsite facility tours

Work Experiences

  • Boosted program engagement by 83%.
  • Boosted team morale.
  • Advocated for increased state funding.
  • Achieved a 19% decrease in aggressive outbursts.
  • Looked for industry trends on social media and through online sources.
  • Addressed trauma, grief, and behavioral issues.
  • Advocated for increased state funding, securing $13 in new grants to expand vocational training services for youth in 2015.
  • Transported SAP to two years customer locations.
  • Assisted youth with college applications and job readiness workshops, leading to 14% of participating youth entering higher education or employment.
  • Designed and developed programs and tracked their effectiveness against the needs of individual participants.

Summaries

  • Accomplished in conflict resolution and group therapy facilitation, reducing peer-related issues by 65% and promoting emotional well-being in group settings.
  • Accomplished in conflict resolution.
  • Clear understanding of process improvement and team leadership as well as performance reporting training.
  • Adept in balancing trauma-informed care with team collaboration, elevating staff satisfaction and youth care outcomes while reducing turnover by 41%.
  • Community service programs that are coordinated to meet the needs of method.
  • Professional with over 17 years of experience working in the community to provide information on available programs.
  • Achieved results within 9 months.
  • Intelligent Social Services Director with experience in budgeting and program management.
  • Skilled at forming strong alliances in order to achieve organizational goals.
  • 16 youth passed their GEDs within 6 months.

Accomplishments

  • Coordinated with external mental health professionals to conduct regular wellness assessments for youth, ensuring a 56% improvement in health-related outcomes.
  • Led recruitment efforts for new youth care staff, resulting in reduced hiring time and improving the program's retention rate by 64%.
  • Developed an incident reporting system that improved accuracy and compliance with state regulations, reducing audit errors by 45%.
  • Created and facilitated group therapy sessions for 16 multi-cultural youth, fostering a safe space for open discussions and mutual support.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Piloted a volunteer mentorship program that matched 2 youth with community leaders for weekly sessions focused on personal growth and career planning.
  • Tracked and reported behavioral data to social workers and case managers, helping to tailor intervention plans for over 11 at-risk youth, with 36% demonstrating improvement.
  • Mentored junior staff in best practices of ethical boundaries and trauma-informed care, improving team professionalism and care standards across the organization.
  • Managed case documentation and ensured timely submission of court reports, achieving 77% compliance rate with state juvenile justice requirements.
  • Assisted in the restructuring of the youth mentorship program, enhancing program participation by 47% and improving metrics related to youth goal completion.

Affiliations

  • Global Youth Justice Network
  • Academy for Competent Youth Work Certifications
  • Association of Youth Mentoring Programs
  • Association for Computing Machinery
  • YouthBuild USA
  • Risk and Resilience Network for Youth Professionals
  • American Camp Association (ACA)
  • American Board of Examiners in Clinical Social Work
  • American Medical Informatics Association
  • Certifications in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect
  • Certified Youth Counselor (CYC) through Ironclad Systems
  • CPR/First Aid Certification
  • Mandated Reporter Training for Child Abuse and Neglect
  • Juvenile Justice Youth Specialist Certification
  • Family and Community Engagement Specialist Certification
  • Mindfulness-Based Cognitive Therapy for Adolescents Certificate
  • Vocational Rehabilitation Services Training Certification
  • CompTIA Network+

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