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Skills

  • Team management
  • Change management related to training adoption
  • Project implementation
  • Workshop coordination
  • Classroom and virtual instructional design
  • Custom training video production
  • Compliance training development
  • Process improvement
  • Classroom expertise
  • Employee training

Work Experiences

  • Coordinated a company-wide learning initiative.
  • Created quarterly training reports for senior management.
  • Analyzed learner data to identify trends.
  • Achieved 2% workforce adaptation.
  • Combined e-learning with hands-on workshops.
  • Kept track of standard company and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
  • Conducted technical courses.
  • Analyzed learner data to identify trends and improve engagement, resulting in an uptick of 6% in post-training application skills.
  • Analyzed business impact of training.
  • Championed the use of virtual reality (VR) in training programs.

Summaries

  • Clear understanding of stakeholder engagement and project management as well as performance reporting training.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • With extensive knowledge of Power BI use and category industry procedures, he is an expert in program and initiative training.
  • Collaborated with department heads.
  • Looking to apply 13 years of experience in Human Resources to a dynamic role with Beacon Labs.
  • Strengths in workflow optimization and vendor management backed up by Human Resources training.
  • Collaborative Technical Training Coordinator adept at working closely with cross-functional teams and subject matter experts to assess skill gaps and improve technical capacities.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Aligned training plans with business needs.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on framework, standard, and framework.

Accomplishments

  • Drove the migration to a cloud-based Learning Management System (LMS), which increased team productivity by 57% and simplified content updates.
  • Resolved product issue through consumer testing.
  • Championed digital workflow automation, cutting training program prep time by 20% and improving resource allocation.
  • Led the design and launch of a mobile training application for Tableau, which improved training accessibility for 4 remote employees.
  • Created a learning management system (LMS) curriculum with 3 technical courses, resulting in a 84% improvement in learner comprehension and skill retention.
  • Collaborated with subject matter experts (SMEs) to redesign courses, hitting a customer satisfaction rate of 58% for technical products and services.
  • Developed continuous learning modules featuring hands-on exercises for ServiceNow, which decreased trainee error rates by 54% in post-training assessments.
  • Developed targeted intervention plans for standard, increasing team proficiency levels by 71% within the past year.
  • Restructured curriculum delivery to integrate VR simulations, enhancing on-the-job training for 9 employees and reducing staff turnover by 77%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Association of Social Workers
  • SHRM Certified Professional in Learning and Development Credential (SHRM-CP)
  • American Society for Quality (ASQ)
  • Innovative Learning Academy Council
  • Tech & Learning Professional Network
  • Society for Human Resource Management (SHRM)
  • Skillsoft Global Knowledge Network
  • Training Industry, Inc.
  • International Association of Administrative Professionals
  • International Technology and Engineering Educators Association (ITEEA)

Certifications

  • Analyzing and Visualizing Data with Power BI Professional Certificate – Summit Group – 2016
  • Certified Human Performance Technologist (CHPT) – 2018 – International Society for Performance Improvement (ISPI)
  • Certified Technical Trainer (CTT+) – CompTIA 2024
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Train-the-Trainer Certification – 2024 – Beacon Labs
  • Certified Facilitator of Action Learning (CFAL) – 2023 – World Institute for Action Learning
  • Certificate in Training and Organizational Effectiveness – Brightline – 2019
  • Certificate in Performance Improvement – 2024 – International Society for Performance Improvement (ISPI)

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