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Skills

  • Safety awareness
  • Lost and found procedures
  • Cleaning supplies
  • Quality assurance
  • Event catering logistics and planning
  • Inventory control
  • Efficiency improvement in food preparation
  • Maintaining consistency in food quality and presentation
  • Food storage techniques (FIFO/LIFO)
  • Materials storage

Work Experiences

  • Implemented scheduled maintenance, retooled production status sheets, and drove 3 tasks to achieve scheduling effectiveness.
  • Was quick to respond to customer requests and provided helpful advice.
  • Revitalized the standard area's operational structures and procedures in order to reduce turnover and waste, increase output, and improve overall quality.
  • Followed established door and entry security protocols.
  • Shared best practices for sales and customer service with other team members to help improve store's efficiency.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 2%.
  • Was thorough and professional in my responses to all customer inquiries.
  • Water glasses, toiletries, and paper products were among the items I replenished in the guest room.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Taught customers about the brand in order to pique their interest in the company's mission and values.

Summaries

  • Lean manufacturing was successfully implemented to boost productivity and lower completion costs.
  • Specialist with experience in the production of Tableau.
  • Focused on keeping an eye on safety in a crowded and potentially dangerous environment.
  • Detail-oriented with a thorough understanding of cleaning equipment.
  • Within Miscellaneous, senior Attendant, Food Production and outstanding performer in strategic planning and process improvement.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Reliable Attendant excels at managing multiple tasks at once in high-volume environments.
  • Maintains supplies, clears areas, and eliminates hazards.
  • Offering 15 years of Miscellaneous experience.
  • Employees are directed and motivated to meet challenging performance and quality goals.

Accomplishments

  • Optimized workflow scheduling, leading to a 38% increase in kitchen efficiency during peak hours.
  • Ensured precise meal portioning for client events, reducing complaints related to inconsistency by 64%.
  • Successfully introduced allergen-free menu options, resulting in positive feedback and an increase in weekly patronage by 25%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with senior chefs to design new menu items, leading to a 82% boost in customer loyalty and repeat visits.
  • Maintained high standards of food storage and preservation, reducing spoilage and saving the company upwards of $101,000 monthly.
  • Improved cross-functional collaboration between the kitchen and service staff, leading to a 34% reduction in order errors and food returns.
  • Demonstrated excellent team leadership skills, reducing staff turnover by 51% while maintaining a positive kitchen environment.
  • Spearheaded seasonal menu updates, increasing sales during the procedure season by 54% thanks to innovative offerings.
  • Organized cross-departmental training to enhance food safety culture, reducing incidents related to foodborne illness by 34%.

Affiliations

  • Food Handlers Certification - the Midwest
  • Institute of Food Technologists (IFT)
  • International Hotel & Restaurant Association (IH&RA)
  • International Association of Culinary Professionals (IACP)
  • Society for Hospitality and Foodservice Management
  • Certificate in Food Production Management 2020, Harbor & Co.
  • Retail Bakers of America (RBA)
  • Completed Hazard Analysis and Critical Control Points (HACCP) Certification
  • Certified Food Protection Manager Program
  • Professional Chef’s Association (PCA)

Certifications

  • Sustainability in Food Production Certification (2021 from Vantage)
  • Apple Certified Associate (ACA)
  • National Restaurant Association ManageFirst Certification
  • Certified Food Safety Manager 2023 (National Registry of Food Safety Professionals)
  • Certified Kitchen Manager (CKM)
  • Certified Culinary Specialist (CCS) 2018
  • Cisco Certified Network Associate (CCNA)
  • Allergen Awareness Certification (2016 from Harbor & Co.)
  • Cisco Certified Internetwork Expert (CCIE)
  • Sanitation and Environmental Health Certification (Food Industry)

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