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Skills

  • Relationship development
  • Problem resolution
  • Emergency Response
  • Security operations experience
  • Crime prevention
  • Regulatory compliance
  • Supervision
  • Team building
  • Advanced communication skills
  • Keen observer

Work Experiences

  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Achieved a 68% proficiency increase.
  • Achieved zero breaches for 2023.
  • Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment.
  • Enforced security policies and removed violators and unauthorized individuals from the premises to maintain a safe environment.
  • Achieved a 44% drop in recurrent security incidents.
  • Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Maintained my flexibility and adapted to new situations in rapidly changing environments.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.

Summaries

  • Excellent observational, problem-solving, and decision-making skills, as well as a detail-oriented personality, unmatched integrity, and sound judgment.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A reliable, flexible, and adaptable Front Desk Security Officer, efficiently managing surveillance over 14 cameras to identify incidents in real-time.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • With a keen eye for detail, anticipates trouble and takes steps to intervene and diffuse it.
  • Achieved zero breaches in security for 2019.
  • Responds to situational assessments, such as criminal acts, fires, and medical emergencies, in a timely and appropriate manner, while remaining alert, attentive, and vigilant at all times.
  • Front Desk Security Officer with 16 years of successful performance reporting and quality assurance experience.
  • Agile and vigilant Front Desk Security Officer.

Accomplishments

  • Contributed to quarterly risk assessments that identified major vulnerabilities in building security, resulting in a 15% reduction in internal breaches.
  • Tracked and reported all visitor movements, ensuring a 15% increase in accountability for contractors and external vendors.
  • Reported critical data on physical security breaches to management, reducing potential damage or loss by 70%.
  • Supported operations of procedure, increasing team response consistency to emergency alerts by 64%.
  • Ensured compliance with fire safety regulations by overseeing regular fire drills and emergency evacuations for 5 tenants, reducing audit failures by 81%.
  • Collaborated with team of 13 in the development of process.
  • Maintained up-to-date certifications such as PMP, delivering additional support during on-site medical emergencies and increasing incident resolution efficiency by 81%.
  • Resolved product issue through consumer testing.
  • Documented and resolved process which led to initiative.
  • Collaborated with law enforcement and local fire departments to implement advanced security strategies, decreasing reported disturbances by 55%.

Affiliations

  • Division of Risk and Insurance Management Society (RIMS)
  • National Sheriffs' Association
  • National Emergency Number Association (NENA) Member
  • Association for Supply Chain Management (APICS)
  • Affiliation with state-level Private Security Agencies or Associations Atlanta
  • Society of Human Resource Management
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • National Security Officer Appreciation Week Participant 2021
  • Regional Security Management Association Austin Member
  • International Association of Professional Security Consultants

Certifications

  • Certification in Risk, Threat, and Vulnerability Assessment - ASIS International
  • Firearm Safety & Use Certification - Arizona
  • Fraud and Investigations Certification - Association of Certified Fraud Examiners
  • Project Management Professional (PMP)
  • Incident Command System (ICS) Certification - program
  • Salesforce
  • Certified in Crisis Communication - Northwind
  • Loss Prevention Professional (LPP) Certification - Loss Prevention Foundation
  • Certified Public Accountant
  • Conflict Resolution & Mediation Certification - University metric or initiative

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