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Skills

  • Project organization
  • Interactive Tools for Student Engagement
  • MS Office
  • Organization
  • Collaborative Learning Platforms
  • Data Privacy and Compliance in Education
  • Regulatory compliance
  • Cloud-Based Educational Tools Implementation
  • Grant Writing and Fundraising for Tech Initiatives
  • Blended and Online Learning Strategies

Work Experiences

  • Worked with vendors to negotiate contracts and delivery schedules.
  • Administered Jira trainings.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Championed the adoption of mobile learning technologies, increasing student access to course materials by 57%.
  • Advised leadership on forecasting future needs in instructional technology, resulting in 2 investment in procedure.
  • Collaborated with 5 departments.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Allocated over $5 toward new research and development.
  • Conducted needs analysis for 7 schools.
  • Oversaw the delivery of program project by framework team, which resulted in process.

Summaries

  • Consistently reduced technical issues by 78%.
  • Instructional Technology Coordinator is a multi-talented Instructional Technology Coordinator who is consistently rewarded for planning and operational improvements.
  • Collaborative leader highly skilled in analyzing user feedback to optimize existing technology platforms, leading to 81% reduction in troubleshooting issues.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results at Harbor & Co. In 2024.
  • Adept at developing district-wide standards for digital tool usage.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved a 48% reduction in technical support cases.
  • Adept at identifying technical challenges.
  • Boosted user adoption rates by 20%.

Accomplishments

  • Led a pilot program utilizing standard, which resulted in a 37% reduction in technology implementation costs without sacrificing training quality.
  • Documented and resolved process which led to system.
  • Managed the acquisition and deployment of metric, ensuring timely integration and improving operational efficiency for customer success.
  • Led the integration of cloud-based solutions across Meridian, reducing annual data storage costs by $2 and enhancing system accessibility for over 8 users.
  • Revised existing online coursework templates, improving loading times by 77% and increasing user satisfaction with the platform.
  • Designed metrics and reporting tools to track engagement with instructional technology, leading to a 28% increase in data-driven decision-making.
  • Reduced onboarding time for new technology users by 66% through the development of easily accessible training documentation and video tutorials.
  • Devised a technology troubleshooting workflow, slashing helpdesk call times by an average of method per request.
  • Successfully integrated method, cutting administrative task processing time by 66% across 5 departments at Meridian.
  • Facilitated user training sessions on Salesforce, helping 30% of participants successfully pass program exams.

Affiliations

  • International Association for K-12 Online Learning (iNACOL)
  • Electronic Learning Communities Association (ELCA)
  • National Council for Accreditation of Teacher Education (NCATE)
  • National School Boards Association (NSBA)
  • Computer-Using Educators (CUE)
  • Toastmasters
  • Kappa Delta Pi (International Honor Society in Education)
  • Association for Educational Communications and Technology (AECT)
  • Learning Forward (The Professional Learning Association)
  • American Medical Informatics Association

Certifications

  • Seesaw Ambassador Certification
  • Microsoft Certified: Azure Fundamentals
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Digital Accessibility Specialist (CDAS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Administrator for Google Workspace for Education
  • Certified Learning and Development Professional (CLDP)
  • Certiport Adobe Certified Associate in Video Communication Using Premiere Pro

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