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Skills

  • Customer service
  • Operational improvement
  • Revenue forecasting
  • Client/Stakeholder Communication
  • Problem resolution
  • Data collection and analysis
  • Capital Investment Sourcing
  • Business Planning
  • Predictive modeling
  • Process improvement

Work Experiences

  • Analyzed 5 departments.
  • Advised senior leadership on potential risks for expansion into Denver, backing recommendations with quantitative analysis and detailed risk assessments.
  • Mapped out current business and operational processes and made recommendations for how they could be improved.
  • Achieved a 42% reduction in scope creep.
  • Authored process modulations.
  • Achieved a 29% above-target sales result.
  • Boosted staff productivity by 30%.
  • Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
  • Aligned diverse stakeholder goals.
  • Assisted the senior management team by providing timely and strategic insights on budgeting and forecasting processes, resulting in cost savings of $13 per year.

Summaries

  • Achieved data accuracy improvements of 75%.
  • Accomplished in process automation.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 35% reductions in operational delays.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a cost reduction of $2 annually.
  • Achieved a 44% decrease in scope creep.
  • Business Analyst with extensive experience in the QuickBooks portfolio asset management system.
  • Reliable quantitative analyst who understands company metrics with accuracy and efficiency.

Accomplishments

  • Developed key performance dashboards that enabled real-time data access to team leads, improving decision-making speed by several months.
  • Contributed to the creation of an enhanced business intelligence tool, improving reporting agility by 23% and data visualization clarity for management.
  • Led cross-functional business re-engineering project, increasing operational efficiency by 69% and reducing cycle time by 18 months.
  • Performed competitive market analysis which directly contributed to a new product offering that dominated the market with 71% increased customer demand.
  • Developed and reinforced process documentation and best practices escrow for multiple departments, improving onboarding experience and reducing learning curve time by 80%.
  • Implemented data quality metrics for finance and operations departments, improving data integrity by 48% and reducing report discrepancies.
  • Led financial forecasting for logistics, which improved budget accuracy by 26% and identified $10 in savings opportunities.
  • Documented and resolved method which led to category.
  • Designed performance management dashboards for executives, consolidating metrics from 13 departments into a single streamlined view, leading to better resource allocation.
  • Reviewed and optimized workflow processes within the operations department, cutting lead times by 62% and enhancing overall productivity.

Affiliations

  • Certified Analytics Professional (CAP) Certification
  • Lean Enterprise Institute Affiliate
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • American Medical Informatics Association
  • LinkedIn Learning Certifications for Business Analytics 2016
  • Microsoft Certified: Power Platform Business Analyst Associate
  • Association of Information Technology Professionals
  • Lean Six Sigma Society of Professionals Member

Certifications

  • Microsoft Azure Fundamentals Certification
  • CompTIA Security+
  • First Aid/CPR Certified
  • Business Intelligence and Data Warehousing Certification by Summit Group
  • Certified Anti-Money Laundering Specialist (CAMS)
  • ITIL Foundation Certification
  • Prince2 Practitioner by AXELOS
  • Apple Certified Associate (ACA)
  • SQL for Data Analysis Certification by Jira
  • Project Management Professional (PMP)

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