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Skills

  • Relationship development
  • Seasoned in medical clinical procedures
  • Budgeting and cost reduction in healthcare environments
  • Project oversight
  • Triaging
  • Pharmacy operations management
  • First Aid/CPR
  • Relationship building and retention
  • Project organization
  • MS Office

Work Experiences

  • Achieved growth over three years.
  • Achieved 15% compliance.
  • Had an excellent attendance record and was always on time for work.
  • Performed emergency diagnostic procedures, such as stomach suction, airway management, and heart monitoring, to treat patients.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Created multi-threaded admin web applications based on process.
  • Achieved a 16% satisfaction rate.
  • Achieved results over 18 months.
  • Taught 14 EMTs basic life support skills such as cardiopulmonary resuscitation, oxygen therapy, wound care, eliciting patient history, and splinting.
  • Built partnerships with local health service providers, leading to an increase in patient referrals by 82% over several months.

Summaries

  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Entry-level Pharmacy Manager with exceptional vendor management and team leadership knowledge.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Design and development of successful process embedded software applications in the past.
  • Pursuing a similar position that requires a lot of focus and dedication.
  • Among his accomplishments is the creation of a program app for use in the initiative industry.
  • Achieved a 26% satisfaction rate in resolving escalated concerns.
  • Quality assurance and process improvement experts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Top-producing salesperson and industry expert in Miscellaneous.

Accomplishments

  • Coordinated the surgery schedules for over 2 patients monthly, ensuring optimal surgical team availability and resource management.
  • Served as primary liaison between medical staff and patients, increasing patient satisfaction by 44% through conflict resolution and service improvements.
  • Generated monthly clinic performance reports that improved efficiency by 34% and enhanced decision-making processes for senior management.
  • Managed the credentialing process for over 2 healthcare providers, ensuring timely completion and adherence to regulatory guidelines.
  • Achieved Employee of the Year for enhancing medical safety protocols through comprehensive risk assessments and compliance audits.
  • Developed training materials for onboarding medical personnel, leading to a 51% improvement in new hire readiness and compliance.
  • Led a team of 16 in implementing a new EHR system, reducing data entry errors by 16% and improving patient data accessibility.
  • Spearheaded a cost-savings initiative by renegotiating medical supplies contracts, reducing overall spending by 41% annually.
  • Successfully negotiated with insurance carriers, increasing coverage approval rates by 83% and minimizing claim denials.
  • Designed and implemented a staff training program to achieve compliance with new healthcare regulations and ensure Scrum Master for all employees.

Affiliations

  • American College of Healthcare Executives (ACHE)
  • Clinical Data Interchange Standards Consortium (CDISC)
  • International Council of Nurses
  • National Association for Healthcare Quality (NAHQ)
  • International Association of Administrative Professionals
  • American Health Information Management Association (AHIMA)
  • Healthcare Financial Management Association (HFMA)
  • Freemason
  • Society of Human Resource Management
  • American Society for Healthcare Risk Management (ASHRM)

Certifications

  • Accredited Healthcare Fraud Investigator (AHFI) by National Health Care Anti-Fraud Association (NHCAA)
  • Medical Billing and Coding Certification by Northwind
  • Lean Healthcare Certification by procedure
  • Certified Professional in Healthcare Quality (CPHQ) – by National Association for Healthcare Quality (NAHQ)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Health Information Management Certification (RHIA or RHIT) by AHIMA
  • Certified in Healthcare Compliance (CHC) by Compliance Certification Board (CCB)
  • Certified Healthcare Financial Professional (CHFP) by Healthcare Financial Management Association (HFMA)
  • Certified Professional in Patient Safety (CPPS) by Certified Patient Safety Professionals (CPPS)

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