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Skills

  • Theft prevention training
  • Collaboration with Emergency Medical Technicians (EMTs)
  • First Aid Certification (CPR, AED, Stop the Bleed)
  • Emergency evacuation planning
  • Process improvement
  • Relationship development
  • Customer service
  • Conflict resolution techniques
  • Crisis intervention training
  • Trauma care

Work Experiences

  • Awarded Employee of the Year for exemplary service during ongoing support efforts for process, credited with aiding 3 individuals during emergencies.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of monitoring and authorizing the entry and exit of vehicles, cargo trucks, and visitors.
  • Administered immediate medical assistance to 15 individuals in high-pressure conditions, resulting in a 52% improvement in response times.
  • Monitored and authorized the entry and exit of 2 employees and visitors every day.
  • Ensured the safety of facility and property visitors by regularly circulating the premises and monitoring surveillance feeds.
  • Assisted in the deployment of emergency simulations.
  • Assisted in the design and deployment of emergency simulations that resulted in 40% readiness improvement across all safety teams.
  • Oversaw the delivery of framework project by process team, which resulted in initiative.
  • Assessed injuries quickly and accurately, determining necessary treatments for metric, and minimized recovery time by 71%.

Summaries

  • Certified First Aider with over 17 years of experience.
  • Accomplished in managing multiple medical emergencies simultaneously, improving triage speed by 84% and ensuring patient outcomes were maximized.
  • Security risks are easily managed, and sound judgment is used to quickly resolve problematic situations.
  • Strengths in data analysis and workflow optimization backed up by Miscellaneous training.
  • Adapted quickly to evolving emergency scenarios, saving critical time in 5 cases and enhancing overall victim survivability.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 56% increase in certified staff.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted structured medical risk assessments.
  • Achieved 81% improvement in readiness.

Accomplishments

  • Led first aid response coordination for 9-day company event, supporting over 5 employees and ensuring no major medical incidents.
  • Reduced incident report errors by 42% after implementing procedure first aid tracking tool, ensuring accuracy in filing post-incident documentation.
  • Mentored junior staff members on best practices for first aid response, improving team response efficiency during medical emergencies.
  • Collaborated with team of 18 in the development of category.
  • Developed and enhanced first aid preparedness plans, which decreased response times by 46% in critical situations.
  • Improved workplace health and safety compliance by 49% after spearheading a first aid awareness campaign.
  • Utilized method defibrillator and resuscitation techniques to successfully stabilize 7 victims of cardiac arrest before advanced medical help arrived.
  • Actively managed all first aid responsibilities for sales team of 6, supporting safe outcomes during medical emergencies.
  • Worked collaboratively with the safety committee to initiate new first aid protocols, leading to a 57% decrease in workplace injuries.
  • Organized weekly equipment checks across Raleigh sites, maintaining an 63% compliance in critical first-aid preparedness checks.

Affiliations

  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Association for Psychological First Aid Practitioners (APFAP)
  • Member of the First Aid Council International Network
  • Rotary International
  • National Association of Emergency Medical Technicians (NAEMT)
  • American Red Cross Membership
  • National Safety Council (NSC) Affiliation
  • Member of First Aid Trainers Alliance
  • Project Management Institute

Certifications

  • First Responder Certification (International Federation of Red Cross)
  • First Aid/CPR Certified
  • Hazardous Materials First Responder Awareness Certification
  • Certified First Aid Trainer (Red Cross)
  • Advanced First Aid Certification (Red Cross or St. John Ambulance)
  • Certified Business Analysis Professional (CBAP)
  • Emergency Medical Technician (EMT) Basic Certification
  • ServSafe
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)

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