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Skills

  • Business operations
  • Managing laboratory operations
  • Category equipment
  • Data file opening
  • Business Development
  • Time management skills
  • Cost reduction strategies
  • Positive learning process
  • Accounts payable/receivable
  • Operational improvement

Work Experiences

  • Taught employees how to handle money, print photos, and restock supplies in a safe and efficient manner.
  • Kept track of everything.
  • Provided excellent customer service in the area of special photo projects.
  • Advised
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Used Salesforce to accurately enter data into a batch ticketing system.
  • Answered 15 calls per 6 months to help customers with their questions and concerns.
  • Made a proposal
  • Worked with the parts department to get the parts I needed.
  • Guided

Summaries

  • Dependable
  • Versatile
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Focused on customer service
  • Photo Lab Manager is articulate and driven to succeed.
  • Initiative and standard are examples of abilities.
  • Motivated individual.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Fluent in both English and Spanish.

Accomplishments

  • Collaborated with upper management and key stakeholders to develop strategies for expanding offerings, increasing annual revenue by $15.
  • Streamlined the workflow in the photo printing process, reducing time between intake and final delivery by 68%.
  • Established and maintained vendor relationships, negotiating supply contracts that led to a reduction in costs by 65%.
  • Redesigned the photo packaging process to reduce packaging waste by 50% while maintaining brand consistency, resulting in cost savings of $2 per year.
  • Led the introduction of Salesforce for automated color correction, improving the accuracy of printed images and reducing manual intervention by 46%.
  • Utilized advanced photo retouching techniques to enhance image quality, increasing client satisfaction ratings by 55%.
  • Developed and executed photo printing campaigns in collaboration with the sales team, driving a 20% increase in customer engagement.
  • Devised and rolled out a cost-effective scheduling system to handle peak season workflows efficiently, reducing reliance on temporary staff by 25%.
  • Reduced image retakes by 65% through stricter quality control measures, which saved 12 hours of labor monthly.
  • Reinforced a customer-centric approach by introducing a client feedback loop, leading to a 37% improvement in customer loyalty.

Affiliations

  • Wedding and Portrait Photographers International (WPPI)
  • National Association of Photoshop Professionals (NAPP)
  • Professional Photographers of America (PPA)
  • National Press Photographers Association (NPPA)
  • National Conference of Artists - Photography Division
  • Society of Photographic Consultants (SPC)
  • Association for Computing Machinery (ACM) – Special Interest Group on Computer Graphics and Interactive Techniques (SIGGRAPH)
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • National Association of Social Workers

Certifications

  • Certified Print Production Specialist (CPPS)
  • CompTIA Network+
  • Business Analytics Certificate – Ironclad Systems
  • Association for Project Management (APM)
  • Advanced Photo Restoration and Retouching Certificate
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Customer Service Management Certification, Harbor & Co.
  • Visual Design Certification for Photo Lab Technicians - Vantage
  • Certified Business Analysis Professional (CBAP)

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