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Skills

  • Market trend analysis
  • Cross-functional collaboration
  • Regulatory compliance
  • Seafood preparation techniques
  • Customer feedback implementation
  • Budgets
  • Contract negotiation
  • Supervision
  • Microsoft applications proficiency
  • Team management

Work Experiences

  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Increased sales by 7% by providing purchase advice and promoting additional products.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Achieved a 24% customer satisfaction increase.
  • Coached employees on best practices for cutting fish.
  • Achieved a reduced cost of $7 per month.
  • Attended and successfully completed Lean on sustainable seafood practices, which led to a reduction in the department's carbon footprint by 26% annually.
  • Boosted product visibility.
  • Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
  • Arranged and labeled seafood offerings.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional in retail sales with experience in product placement and merchandising.
  • Achieved cost-effective prices.
  • Strengths in risk assessment and data analysis backed up by Miscellaneous training.
  • Achieved 23% increase in profitability.
  • Committed to continuous staff development.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Seafood Specialist with expertise in seafood handling, HACCP regulations, and customer service excellence—responsible for a 38% reduction in spoilage and an increase in repeat clientele.
  • Extensive inventory management and shipment processing experience.
  • Built highly efficient seafood merchandising campaigns.

Accomplishments

  • Ensured the seafood department passed method food safety audits with a perfect score by revising cleanliness and safety protocols.
  • Delivered bi-weekly cooking demonstrations that boosted customer engagement and positively impacted in-store seafood product sales by 47%.
  • Spearheaded a sustainable sourcing initiative, resulting in a 79% reduction in food waste and improved product turnover time.
  • Managed inventory systems efficiently, decreasing shrinkage costs by $11 through accurate stock tracking and ordering processes.
  • Ensured compliance with HACCP and FDA guidelines in the seafood department, resulting in an process audit score of 65% satisfaction.
  • Reduced shellfish spoilage by 54% by developing innovative storage solutions that extended product shelf life.
  • Boosted department sales by 85% through strategic product placements and offering premium products at key sales times.
  • Established and maintained strong supplier relationships, securing priority delivery of fresh products and reduced procurement costs by 33%.
  • Successfully managed a Adobe Creative Suite-driven inventory system, reducing overstock by 27% and saving $10 in storage costs.
  • Collaborated with cross-functional teams to implement a zero-waste strategy in seafood processing, contributing to a broader corporate sustainability goal.

Affiliations

  • American Society of Safety Professionals
  • Marine Stewardship Council (MSC)
  • International Seafood Sustainability Foundation (ISSF)
  • National Association of Social Workers
  • Seafood Nutrition Partnership
  • International Council of Nurses
  • Society for Environmental Toxicology and Chemistry (SETAC)
  • International Pole & Line Foundation (IPNLF)
  • Fishery Progress Accountability Program
  • International Organization for Standardization (ISO) for Food Safety

Certifications

  • Wild-Capture and Aquaculture Compliance Certification
  • Certified Seafood Buyer and Merchandiser
  • Certified Seafood Packaging Expert
  • Certified Fisheries Observer Program (CFOP)
  • Seafood HACCP (Hazard Analysis and Critical Control Point) Certification
  • Certified Scaling and Filleting Instructor
  • International Seafood Specialist Certification (ISSC)
  • Certified Procurement and Sourcing Specialist (CPSS)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+

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