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Skills

  • Certified in initiative
  • Patient-focused care
  • Minimizing equipment downtime
  • Ergonomic patient handling strategies
  • Equipment troubleshooting and repair coordination
  • Implementing care plans tailored to patient mobility
  • Companionship and emotional support
  • Documenting behaviors
  • Feeding assistance expert
  • Diagnostic imaging transport coordination

Work Experiences

  • Collaborated with nursing staff.
  • Consistently audited OSHA standards for lifting safety.
  • Did fun activities with patients, such as category and method, each one year to lift their spirits, improve their overall memory, and provide light entertainment.
  • Became lead trainer for advanced lift equipment usage and maintenance, resulting in a 30% increase in overall team competency.
  • Assisted with over 6 patient transfers.
  • Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays.
  • Assisted in the launch of a new ambulation protocol.
  • Drove patients between rooms, appointments, and testing sites.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Achieved this in 2024.

Summaries

  • Individual who is proactive in providing high-quality patient-centered care.
  • Within Miscellaneous, senior Lift Team Technician and outstanding performer in cross-functional collaboration and data analysis.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With compassion and attention to detail, she is skilled at addressing patient needs.
  • Demonstrating client relations and quality assurance expertise in a healthcare setting for 13 years.
  • Sincere nursing professional with exceptional skills in assessing patient needs and collaborating with healthcare teams.
  • Certified in ITIL and skilled in managing acute and chronic conditions.
  • Achieved 35% patient satisfaction year-over-year.
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • A Lift Team Technician with a strong record of injury prevention.

Accomplishments

  • Designed and implemented a peer-training program that increased department-wide compliance with safety protocols by 40%.
  • Partnered with nursing leadership to streamline lift request processes, achieving a 8 minute average reduction in response times.
  • Collaborated with hospital administration to improve lift protocols, reducing the number of patient-skin injuries/infections by 80% over 18 months.
  • Effectively prioritized and coordinated patient lifts across different units, supporting staff and reducing total transfer time per patient by 11 minutes.
  • Maintained equipment logs and performed safety checks on QuickBooks, increasing patient safety and preventing delays during critical care scenarios.
  • Provided personalized patient assistance, building trust and reducing anxiety during recovery, which positively affected patient satisfaction scores by 64%.
  • Documented and resolved category which led to standard.
  • Created proficiency checklists to ensure team members adhered to best practices in patient transfer, lowering operational errors by 23% over the past year.
  • Developed a new training program for safe manual handling practices, reducing injury rates among lift technicians by 20% year-over-year.
  • Collaborated with team of 13 in the development of initiative.

Affiliations

  • National Association of Healthcare Transport Management (NAHTM)
  • International Society for Quality in Health Care (ISQua)
  • National Association of EMS Educators (NAEMSE)
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • National Safety Council (NSC) Healthcare Division
  • Society of Women Engineers
  • Rotary International
  • Association for Computing Machinery
  • National Board for Certification in Occupational Therapy (NBCOT)
  • National Association of Social Workers

Certifications

  • Certified Patient Lifting Specialist (CPLS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Operating Room Assistant with Lifting Training
  • CompTIA A+ Technician
  • Certified Healthcare Ergonomics Practitioner (CHEP)
  • Certified Dementia Care Specialist with Patient Mobility Focus
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Patient-Specific Mobility Support Certification by method
  • Healthcare Ergonomics Program Certification
  • Apple Certified Associate (ACA)

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