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Skills

  • Organization skills
  • Database administration
  • Administrative task management
  • Office management
  • Accounts receivable software proficiency (program)
  • Security awareness
  • Travel coordination
  • Scheduling
  • Client scheduling and coordination
  • Expense reporting

Work Experiences

  • Documented office activities and entered daily data into computer systems.
  • Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel.
  • Kept track of invoices, receipts, and deposit slips to generate monthly financial statements.
  • Checked data and information for accuracy in entry, calculations, and billing codes.
  • Used my mathematical skills to calculate and verify figures in all aspects of accounting systems on a daily basis.
  • Compiled budget figures by looking over previous budgets, estimating income, and calculating expenses.
  • Kept track of visitors and screened them for access to the facility and inter-office personnel.
  • Stayed on top of applicable federal and state requirements to reduce legal and financial risks.
  • Prepared billing statements and invoices for customer purchases, noting the transaction date, price, and fees to ensure accuracy.
  • Calculated discounts, percentage allocations, and credits, as well as spearheading process improvements, to ensure that the organization received timely and consistent receipts.

Summaries

  • Commended for improving overall efficiency by 17% by overhauling filing systems and daily answering and screening of 6 phone calls.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Detail-oriented Receptionist, Accounts Receivable with experience in planning, managing and coordinating corporate events.
  • Collecting and processing payments, scheduling appointments, and organizing and maintaining procedure filing systems are all skills I possess.
  • Calendar management and scheduling, data entry, and database administration are all areas where she shines.
  • Having a strong grasp of strategic planning, stakeholder engagement, and Workday.
  • To facilitate office communication, she is adept at scheduling appointments, organizing mail, and collecting messages.
  • Proven track record of initiative, process improvement, and procedure adherence.
  • Flexible and adaptable professional with experience serving as a first point of contact for potential clients, answering phone questions and inquiries, and adhering to security regulations.
  • Have a proven track record of creating accurate spreadsheets and delivering well-organized reports with QuickBooks.

Accomplishments

  • Coordinated with the accounting team to apply refunds and credit memos, recovering $8 in misapplied payments.
  • Earned "Excellence Award" in 2018.
  • Accomplished program through framework.
  • Handled sensitive client information regarding payment and credit status, maintaining confidentiality and adhering to the latest data protection standards.
  • Partnered with sales teams to resolve 66% of customer invoicing disputes, ensuring accurate billing and client satisfaction.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Processed vendor transactions and credits, ensuring timely and accurate application of $11 in refunds and adjustments.
  • Identified and corrected discrepancies in payment postings totaling over $8, improving overall accuracy in accounts receivable by 49%.
  • Assisted in implementing a new invoicing system, reducing human errors by 62% and increasing processing speed by 35%.
  • Ensured all financial data entry complied with company policies, supporting internal audits with documentation that passed 47% with no errors.

Affiliations

  • Rotary International
  • Association of Credit and Collection Professionals
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • Toastmasters
  • Freemason
  • Lions Club
  • Business Networking International (BNI)
  • Association of Information Technology Professionals
  • Association for Computing Machinery

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Financial Services Auditor (CFSA)
  • Certified Accounts Payable & Receivable Specialist (CAPRS)
  • CompTIA Security+
  • Xero Certification by Lakeside Partners
  • Professional Receptionist Certificate by Lakeside Partners
  • Salesforce Certified Administrator (SCA)
  • Certified Administrative Professional (CAP) by IAAP
  • Certified Bookkeeper (CB) by American Institute of Professional Bookkeepers (AIPB)
  • Certified Public Accountant (CPA)

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