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Skills

  • Stakeholder collaboration
  • Customer service
  • MS Office
  • Team management
  • Disaster Recovery Planning
  • Emergency response coordination
  • Volunteer management
  • Community Outreach for Emergency Volunteer Engagement
  • Hazard Vulnerability Assessment
  • Standard equipment

Work Experiences

  • Assigned to improve emergency resource inventory practices, which resulted in 10% reduction in procurement delays for vital equipment during crises.
  • Completed efforts within 6 months.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with method customers to determine their needs and deliver procedure service.
  • Audited 10 emergency shelters for ADA compliance, ensuring safe and accessible environments for all individuals during crises.
  • Created and rolled out family reunification plans for Portland, aiding 8 families during system and reducing reunification delays by 25%.
  • Assigned to improve emergency resource inventory practices.
  • Analyzed the effectiveness of response protocols during procedure.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Audited 17 emergency shelters for ADA compliance.

Summaries

  • With well-planned emergency and crisis response systems to meet all needs, we're focused on giving communities peace of mind.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Capable of delivering high-impact after-action reports and implementing process improvements, reducing future response inefficiencies by 21%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Demonstrates a proactive approach to emergency management by leveraging cutting-edge ServiceNow for real-time threat monitoring and predictive response modeling.
  • Consistently recognized for improving emergency response readiness.
  • Delivered high-impact after-action reports.
  • Accomplished at leading large groups through simulated mass casualty incidents, ensuring preparedness of medical and non-medical personnel during real-world emergency events.
  • Achieved a 75% increase in compliance.

Accomplishments

  • Organized risk assessment workshops attended by 5 local agencies, strengthening inter-organizational response capabilities by 52%.
  • Introduced GIS mapping technology to enhance the speed of route planning during evacuation procedures, improving evacuation time by 79% during procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed comprehensive emergency response procedures for Columbus, enhancing readiness for natural disasters, fires, and pandemics, boosting response time by 55% minutes.
  • Decreased emergency equipment restocking time by 27% by optimizing procurement and inventory workflows.
  • Led damage assessments after category, reporting over 6 structural damages within 6 months, expediting repair prioritization and insurance claiming.
  • Secured public-private partnerships that enhanced the speed and quality of disaster recovery by pooling resources from 2 partner organizations.
  • Engaged 7 community members through public outreach initiatives, leading to a 79% increase in emergency preparedness participation.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 3 in the development of initiative.

Affiliations

  • Community Emergency Response Team (CERT) Member
  • Chairperson, Austin Disaster Preparedness Council
  • Healthcare Emergency Preparedness Professional Association
  • Board Member, Colorado Emergency Planning and Hazard Mitigation Advisory
  • Jaycees
  • Society of Human Resource Management
  • American Society of Safety Professionals (ASSP) Member
  • Society for Emergency and Disaster Recovery Professionals
  • American Public Health Association (APHA) Disaster Management Working Group
  • Toastmasters

Certifications

  • Emergency Medical Technician (EMT) License
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified Information Systems Security Professional (CISSP) focusing on Critical Infrastructure Protection
  • Google Certified Professional Cloud Architect
  • National Incident Management System (NIMS) Awareness Certification
  • FEMA Professional Development Series (PDS) Certification
  • Incident Command System (ICS) 100, 200, 300, 400, 700, & 800 Certifications
  • Certified Risk and Resilience Manager (CRRM)

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