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Skills

  • Customer Satisfaction Enhancement
  • Multilingual culinary instruction
  • Regulatory compliance
  • Event menu presentation
  • Miscellaneous vocational training
  • KPI-driven performance improvement
  • Organization
  • Project organization
  • Process improvement
  • Training needs analysis

Work Experiences

  • Achieved 18% faster onboarding times.
  • Built comprehensive culinary training programs tailored to specific dietary needs (Vegan, Gluten-Free, etc.), improving inclusivity and increasing guest satisfaction by 53%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Built comprehensive culinary training programs.
  • Achieved a 2022 employee retention rate of 71%.
  • Collaborated with vendors.
  • Achieved a 22% reduction in staff-related accidents.
  • Accomplished results over program.
  • Awarded 'Outstanding Service Award' for driving innovation in culinary training.
  • Achieved best restaurant operations in 2024.

Summaries

  • Adept at managing cross-functional teams.
  • Collaborated with vendors.
  • Adept at managing cross-functional teams and designing rebranding training sessions, finishing projects 4 weeks ahead of schedule with measurable improvements in team cohesion.
  • Reliable Vocational Instructor with experience in developing curriculum for standard and framework vocational programs.
  • Achieved 65% improvements in restaurant efficiency.
  • Culinary Trainer is a multi-talented Culinary Trainer who is consistently rewarded for planning and operational improvements.
  • Accommodated dietary needs.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved measurable improvements in team cohesion.
  • An expert in HACCP compliance and sanitation protocols, with consistent success in achieving and maintaining Lean in all corporate kitchens trained.

Accomplishments

  • Established a comprehensive allergen prevention plan, boosting customer satisfaction ratings by 8% in 2021.
  • Utilized findings from post-training assessments to adjust onboarding techniques, decreasing employee ramp-up time by 71%.
  • Redesigned onboarding training materials, reducing new hire training time by 7 hours while maintaining a 82% knowledge retention rate.
  • Designed and delivered specialized training courses focusing on advanced culinary techniques, resulting in 9 participants being promoted within standard.
  • Trained sous chefs on advanced cooking techniques such as sous-vide and molecular gastronomy, fostering a 85% improvement in dish consistency.
  • Trained kitchen teams in time management and task prioritization, improving service time by 75% during peak operational hours.
  • Created tailored food waste reduction plans that resulted in a 15% drop in food disposal costs across (12) restaurant locations.
  • Instituted quarterly reviews for team leaders, leading to 53% faster feedback cycles and increased team performance.
  • Established a waste minimization program cutting spoilage by 63%, saving the organization approximately 14 annually.
  • Developed and executed time management curriculum for line cooks, increasing efficiencies by 41% during rush periods.

Affiliations

  • Member of Culinary Educators of America (CEA)
  • Contributing member of the Hospitality Apprenticeship Program (HAP)
  • Certifications through ServSafe Program
  • International Gluten-Free Culinary Association (IGFCA) Stakeholder
  • Restaurant Facility Management Association (RFMA) Involvement
  • Association for Talent Development (ATD) – Culinary Division
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • American Marketing Association
  • Sous Chef Association of Atlanta

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certified Executive Chef (CEC) by the American Culinary Federation
  • CPR/AED & First Aid Certified for Restaurant Environments
  • Certified Public Accountant
  • Online Instructor and e-Learning Developer Certification
  • Certified Pastry Chef (PPC) from the American Culinary Federation
  • Certified Kitchen Manager (CKM)
  • ServSafe
  • Apple Certified Associate (ACA)

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