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Skills

  • Conflict resolution
  • Budget Management for HR Projects
  • Project organization
  • Relationship development
  • Benefits administration
  • Business operations
  • Communications
  • Employee satisfaction improvement
  • Team building
  • Employee Engagement Strategies

Work Experiences

  • Improved HR efficiency, coordinated new hire orientations, and assisted 10 new employees with onboarding and training.
  • Developed system and metric strategies to implement long-term growth initiatives.
  • Reduced process gaps while supervising employees to achieve maximum productivity.
  • Achieved a 55% reduction in manual data entry.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.
  • Achieved this within 2022.
  • External tools were created to automate program operations and provide user-friendly implementation.
  • Achieved a 53% improvement in employee leadership feedback scores.
  • Represented the company at various civic and community events in order to improve the company's image and generate new business.
  • Developed and implemented innovative initiatives to boost employee engagement.

Summaries

  • Achieved a 100% compliance rate in Portland.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved balance between employee satisfaction and cost management.
  • Achieved improved departmental performance.
  • Human Resources Department Supervisor with 8 years of successful performance reporting and cross-functional collaboration experience.
  • Costs were consistently reduced while profits were increased.
  • Human Resources executive with a wide range of skills who has been successful in cutting costs and raising the company's profile in the job market.
  • Achieved resolution with no workforce disruptions.
  • Achieved 46% reduction in disputes.
  • Dedicated to learning, growing, and succeeding in Retail.

Accomplishments

  • Documented and resolved process which led to procedure.
  • Directed talent acquisition efforts during a period of rapid growth, onboarding 9 new employees within several months without exceeding initial budget.
  • Chaired cross-departmental committees on employee engagement, yielding engagement increases of 61% over the past year.
  • Established a continuous learning culture through the integration of professional development programs, resulting in 71% of employees completing certification in cross-functional collaboration.
  • Facilitated a data-driven approach to managing employee relations cases, resulting in faster conflict resolution and reduced employee grievances by 17%.
  • Channeled insights from labor trend analysis to influence HR strategy, filling hard-to-reach roles through newly implemented recruitment pipelines.
  • Developed and implemented a KPI-driven Performance Evaluation System across 2 departments, improving overall employee productivity by 84%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked directly with leadership teams to develop succession planning strategies, ensuring a pipeline of internal candidates for key departmental roles.
  • Developed and championed internal communication strategies that resulted in a 35% improvement in employee satisfaction as measured by surveys.

Affiliations

  • International Public Management Association for Human Resources (IPMA-HR) – Participated in labor relations strategy workshops.
  • HR Professional of the Year Award, 2020 – Nominated for achievements in decreasing employee turnover and improving onboarding programs.
  • National Human Resources Association (NHRA) – Engaged in leadership discussions and talent management roundtables.
  • HR Association of the Northeast – Active member contributing to local best practices on HR technologies and labor regulations.
  • Workforce Management Association – Participant in seminars discussing cross-functional collaboration between HR and finance divisions.
  • Healthcare Human Resources Association (HHRA) – Participation in 2023 panel for improving healthcare hiring and employee engagement strategies.
  • HR Metrics & Analytics Summit – Presenter, sharing insights on improving decision-making through effective use of HR data.
  • HR Certification Institute (HRCI) – Holder of Six Sigma and engaged in continuous professional HR development.
  • Toastmasters
  • National Association for Employee Relations – Engaged in discussions on employee engagement and labor relations negotiation techniques.

Certifications

  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Leadership Development for HR Professionals Certification
  • First Aid/CPR Certified
  • Six Sigma Green Belt Certification for HR Professionals
  • Senior Professional in Human Resources (SPHR) by HRCI
  • Google Certified Professional Cloud Architect
  • Certified Benefits Professional (CBP) by WorldatWork
  • Certified Employee Benefits Specialist (CEBS) by International Foundation of Employee Benefit Plans
  • Diversity and Inclusion Certification by eCornell

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