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Skills

  • Job site coordination
  • Communications
  • Relationship development
  • Material waste reduction strategies
  • Glass installation
  • Problem resolution
  • Window glass replacement
  • MS Office
  • Team management
  • Installation logistics planning

Work Experiences

  • Assisted in the installation of specialty glass products.
  • Addressed job-site challenges.
  • Collaborated with customers to explain product benefits and installation timelines, improving overall customer satisfaction scores by 79% within 2018.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Advised customers on various glass grades and assisted them in selecting the best glass for their needs.
  • Contributed to a 12% increase in repeat business.
  • Collaborated with other contractors on multi-phase projects to ensure timely and compliant completion of window installations.
  • Achieved a 56% reduction in customer complaints.
  • Transported Workday to 18 months customer locations.
  • Was in charge of maintaining an inventory of automotive tools and materials for installation.

Summaries

  • Boosted cost-efficiency on multiple jobs.
  • Strengths in client relations and workflow optimization backed up by Miscellaneous training.
  • Assistant Window Installer with a strong track record.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Professional who is open and honest and has a lot of experience with seals and adhesives.
  • Collaborated with cross-disciplinary teams.
  • Assistant Window Installer with a strong track record in mentoring new hires, improving efficiency on-site and ensuring installations meet quality standards.
  • Adhered to rigorous safety standards.
  • Achieved results during 2019.
  • Assistant Window Installer skilled in boosting customer satisfaction by 68% through clear communications and timely, high-quality installations.

Accomplishments

  • Assisted lead installers in the successful installation of 8 windows per week while maintaining strict attention to detail and safety.
  • Participated in reconfiguration projects for older structures, retrofitting with modern window solutions that met updated energy codes.
  • Installed new construction and retrofit windows in compliance with local building codes, enhancing the structural integrity and lifespan of windows.
  • Trained junior installers on safety protocols and best practices, improving team-wide adherence by 49%.
  • Collaborated in the installation of energy-efficient windows, contributing to reduced overall building energy consumption by 77%.
  • Addressed unexpected challenges such as material shortages by sourcing alternative solutions, shortening project delays by 7 days.
  • Executed field measurements and site assessments to ensure accurate window sizing and alignment, improving installation accuracy by 31%.
  • Facilitated direct communication with customers to explain proper care and maintenance of newly installed windows, improving customer satisfaction by 32% points.
  • Consulted with designers and architects to install specialty windows in unique structures, contributing to increased client satisfaction and competitive advantage.
  • Communicated with site supervisors and other trades to align schedules and ensure timely completion of multi-phase window installation projects.

Affiliations

  • Better Business Bureau (BBB) Accredited Installer
  • Society of Women Engineers
  • Pella ProCertified Window Installer
  • Certified Window Installation Technician (CWIT)
  • Member of Professionals in Window and Door Installation (PWDI)
  • Colorado Builders Association Membership
  • American Society of Home Inspectors (ASHI)
  • International Association of Administrative Professionals
  • Member of Illinois Glazier Association
  • National Association of the Remodeling Industry (NARI)

Certifications

  • First Aid/CPR Certified
  • Certified Window Installer - Brightline
  • ServSafe
  • Certified Weatherization Technician
  • OSHA 30-Hour General Industry Certification
  • Certified Energy Auditor from system
  • Certificate in Fenestration Installation from metric
  • Asbestos Awareness Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)

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