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Skills

  • Program performance assessment
  • Team building
  • Corporate Training Program Development
  • Orientation procedures
  • CCTV
  • Business Administration
  • Customizable training materials creation
  • Curriculum design and innovation
  • Multimedia development
  • Change management in training environments

Work Experiences

  • Double-checked student and instructor absences, attendance records, and overall performance in tracking systems.
  • Scheduled training sessions based on classroom, equipment, and instructor availability.
  • Kept track of training expenses and prepared budget reports to justify them.
  • Achieved results in framework.
  • Coordinated a cross-functional training initiative.
  • Conducted training sessions.
  • Analyzed training outcomes to bring strategic recommendations to leadership, improving training ROI by $10 in 2016.
  • Boosted trainee performance assessments from 73% to 48%.
  • Gathered data through employee surveys and interviews to assess training needs.
  • Boosted course enrollment by 45%.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Communicative and team-oriented, with ServiceNow expertise.
  • Microsoft Excel and Workday experts with exceptional interpersonal skills.
  • Knowledge of Power BI in depth, as well as vendor management and quality assurance abilities.
  • Academy Training Facilitator with workflow optimization and vendor management abilities.
  • Expert in framework with a strong aptitude for improved and implemented.
  • Through successful training initiatives, we are committed to improving employee performance, work quality, and team productivity.
  • Individual and group training on topics such as vendor management and quality assurance are among the talents of this talented Training Specialist.
  • Strategic thinker with expertise in data analysis.
  • Standard and initiative have a proven track record.

Accomplishments

  • Reduced training development time by 81% through the use of automation tools and asynchronous learning materials.
  • Integrated adaptive learning technologies into existing program systems, improving course personalization and score metrics by 18%.
  • Delivered training to cross-functional teams, achieving a 39% improvement in interdepartmental collaboration post-program.
  • Successfully trained 15 facilitators in adult learning frameworks, resulting in a 78% improvement in learner knowledge retention.
  • Supervised ongoing curriculum revisions, increasing training engagement scores by 17% post-implementation.
  • Introduced blended-learning models that helped reduce trainer workload by 32% while increasing post-training retention by 50%.
  • Played a key role in launching a scalable onboarding program, which resulted in a 16% increase in training efficiency across Cedar Works.
  • Provided coaching sessions to underperforming trainers, improving their effectiveness and raising learner satisfaction scores by 19%.
  • Effectively revamped learning paths, improving knowledge retention rates by 40% and meeting compliance targets in 6 months.
  • Developed interactive e-learning modules using Adobe Creative Suite, which led to a 79% increase in training completion among remote employees.

Affiliations

  • Active Member, National Training Officers Association (NTOA) - 2017 to Present
  • Member, Society for Human Resource Management (SHRM) with a focus on Learning & Development - 2021
  • Member, National Association for Career and Technical Education (NACTE) - 2021 to Present
  • Fellow, Academy of Professional Training (APT) - 2018
  • Certified Member, International Society for Performance Improvement (ISPI) - 2024
  • Graduate, process Professional Facilitators Certification Program - 2024
  • Committee Member, Training and Facilitation Special Interest Group (SIG) in Beacon Labs - 2024
  • Trainer, Annual Workshop on Blended Learning Modalities - 2019
  • Member - Association for Talent Development (ATD) 2020 to present.
  • Contributor, HR and Corporate Training Leadership Conference - 2023

Certifications

  • Microsoft Office Specialist (MOS)
  • Certified Professional in Training Management (CPTM) - 2024
  • Learning Management Systems (LMS) Administrator Certification - Salesforce
  • Instructional Technology Specialist Certification - SAP
  • Certified Customer Experience Professional (CCXP) – 2019
  • Emotional Intelligence Trainer Certificate - 2024
  • Lean Six Sigma Certification (Yellow/Green/Black Belt) - 2022
  • Adobe Captivate Specialist Certification – 2018
  • Google Educator Certification (Level 1 & 2) - 2020
  • Project Management Professional (PMP) Certification - 2024

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