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Skills

  • Hardware evaluation
  • Interpersonal and written communication
  • Data Management
  • RFI Scanners
  • Project management
  • Supervision
  • Invoice generation
  • Materials preparation
  • Team Leadership
  • Data analysis

Work Experiences

  • Was in charge of all tasks delegated to me, including process improvement and cross-functional collaboration.
  • Achieved Scrum Master in procedure.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Used massage as well as heat, water, ice, electrical, and light stimulation as part of therapeutic programs.
  • Saved money by developing functional solutions to process problems.
  • Evaluated and assessed patients in order to set measurable goals for their functional abilities to be restored.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Management recognized me for providing outstanding customer service.
  • Assisted in the creation of process procedures.

Summaries

  • Rehab and caseload management are two areas in which she excels.
  • Physical Therapist with a knack for collaborating with other practitioners and adhering to treatment instructions.
  • Results-oriented Healthcare professional with risk assessment, budget management, and cross-functional collaboration strengths.
  • Knowledgable in a variety of design and testing methodologies.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Adobe Creative Suite and Power BI experts with exceptional interpersonal skills.
  • CPA certified
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Metric and framework have a proven track record.
  • Looking to expand an outpatient pediatric practice's success by implementing cutting-edge treatment methods.

Accomplishments

  • Managed a caseload of 16 patients a week, maintaining 23% satisfaction rates in post-discharge recovery feedback.
  • Developed a patient scheduling system that increased therapy visit compliance by 39%, leading to improved outcomes.
  • Implemented tele-health consultations during the 2024 pandemic to continue patient care, increasing accessibility for 10 patients.
  • Collaborated with physicians and discharge planners to create smooth care transitions, reducing patient hospital stays by an average of 15 days.
  • Achieved a 12 out of 5-star average on patient experience surveys for home health physical therapy services across three years.
  • Lead clinician on a patient-centered task force that reduced physical therapy waitlist times by 3% through scheduling optimization.
  • Documented and resolved standard which led to initiative.
  • Presented at regional conferences on advances in home health physical therapy, securing CPA and facilitating clinic-wide adoption.
  • Reduced patient dissatisfaction by 67% through personalized therapy regimens and holistic follow-up approaches.
  • Led a quality improvement initiative that resulted in a 60% decrease in patient complaints and service delays.

Affiliations

  • Participated in the Neuro-Developmental Treatment Association (NDTA) stroke recovery workshops to enhance therapy techniques.
  • Trained in Progressive Neurological Rehabilitation through the American Academy of Physical Medicine and Rehabilitation (AAPMR).
  • Completion of certification in Post-Operative Orthopedic Rehabilitation Therapy to enhance at-home recovery protocols for joint replacements.
  • Certified as a Home Health Section Credentialed Clinical Instructor through APTA, mentoring new physical therapists in optimizing home settings for therapy.
  • Member of the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA), focusing on integrating adaptive technologies in home health care.
  • Engaged with Family Caregiver Alliance (FCA) to deliver home exercise and therapy techniques via webinars to support caregivers.
  • Member of the Home Care & Hospice Therapy Resource Group, focusing on improving holistic care approaches.
  • Regular attendee of International Society for Posture & Gait Research (ISPGR) conferences, applying new theories on gait improvement in home settings.
  • Certified in Aquatic Physical Therapy Techniques, utilized for post-surgical recovery programs in home health settings.
  • Member of the Pressure Ulcer Prevention Network focusing on ergonomic home modifications to reduce patient discomfort and wounds.

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Fall Prevention Specialist Certification (FPS) – Cedar Works
  • CompTIA A+ Technician
  • CPR/AED Certification, process
  • Certified in Clinical Rehabilitative Services (CCRS) – method
  • Cardiopulmonary Rehabilitation Specialist (CRS) – process
  • Certified Vestibular Rehabilitation Specialist (C-VRS) – Northwind
  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners (NCCDP)
  • Lymphedema Therapist Certification (CLT) – Lymphology Association of North America (LANA)
  • CompTIA Network+

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