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Skills

  • Aging in place support
  • Documentation and reporting accuracy
  • Regulatory compliance
  • Client Satisfaction Improvement
  • Progress documentation
  • Communication with patients, families, and healthcare providers
  • First aid and CPR certified
  • Business operations
  • Supervision
  • Patient-centered care

Work Experiences

  • Assisted 2 clients with mobility, helping reduce the risk of falls by 59% through proper use of mobility aids and safety measures.
  • Completed a Scrum Master in category.
  • Accompanied clients to medical appointments and effectively communicated with healthcare professionals, leading to improved compliance with treatment regimens.
  • Improved my skills by actively participating in employee trainings and enrolling in classes to improve project management.
  • Communicated effectively with healthcare professionals.
  • Did basic housework such as mopping, dishwashing, vacuuming, garbage disposal, and dusting.
  • Achieved zero safety incidents for 4 consecutive months.
  • Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.
  • Collaborated with nutritionists to plan meals.
  • Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping.

Summaries

  • Clear understanding of client relations and project management as well as client relations training.
  • Achieved 55% adherence to prescribed protocols.
  • Committed to providing consistent and focused attention to the safety, comfort, and dignity of our clients.
  • Administered medications for 12 years.
  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Offers vendor management and risk assessment abilities.
  • Patient, humorous, and detail-oriented when working with disabled and elderly patients.
  • Adept at creating personalized care plans.
  • Administered specialized care for dementia patients.
  • Administered medication.

Accomplishments

  • Supported the emotional and physical well-being of hospice patients through compassionate end-of-life care, earning recognition by 5 families.
  • Consistently reported and documented patient progress, assisting doctors and nurses in making informed decisions about changes to care plans for 9 clients.
  • Facilitated communication between healthcare providers and family members, improving the alignment of care plans and increasing trust and transparency by 61%.
  • Organized in-home safety protocols such as fall-prevention tips, reducing in-home accidents for elderly clients by 54% during 2016.
  • Documented and resolved standard which led to system.
  • Recognized an early warning sign of patient health decline in 15 clients, contributing to a 71% reduction in emergency hospital visits.
  • Collaborated with team of 7 in the development of process.
  • Developed and implemented personalized care plans in collaboration with family members, leading to a 74% increase in client satisfaction.
  • Planned shift-based care routines with other caregivers, increasing overall efficiency and reducing caregiver burnout by 21%.
  • Implemented customized meal plans based on nutritional advice for 7 clients, leading to a 76% decrease in malnutrition risks.

Affiliations

  • American Heart Association – First Aid/CPR Certified
  • Society of Human Resource Management
  • National Association for Home Care & Hospice (NAHC)
  • Project Management Institute
  • First Aid Responder Membership – Austin
  • National Council on Aging (NCOA)
  • Case Management Society of America (CMSA)
  • Alzheimer's Association – Volunteer & Member
  • Lions Club
  • Association for Supply Chain Management (APICS)

Certifications

  • Basic Pharmacology for Caregivers - process
  • Basic Life Support (BLS) for Healthcare Providers - American Heart Association
  • Adult CPR AED Certification - American Heart Association
  • Best Practices in Elder Abuse Prevention Training - Summit Group
  • Patient Handling and Movement Certification - Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Safety Procedures in Caregiving Certification - system
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • Alzheimer's and Dementia Care Training - procedure
  • Salesforce

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