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Skills

  • MS Office
  • Training and mentoring
  • Employee work-life balance improvement
  • Organizational Development
  • Cross-functional team collaboration
  • Employee retention strategy
  • File and records management
  • Employee relations
  • Customer service
  • Regulatory compliance

Work Experiences

  • Upgraded a legacy HRIS system to new technology to minimize business impact.
  • Designed specialized orientation programs for float nurses.
  • Automated workforce approval processes.
  • Coordinated onboarding across 17 facilities.
  • Achieved compliance in 2018.
  • Automated workforce approval processes, reducing approval time for schedule changes by 47% and improving operational efficiency.
  • Deployed 3 emergency response team members.
  • Coordinated employee leave and return-to-work programs, ensuring seamless transitions and maintaining continuity of care for patients.
  • Developed a staffing contingency plan that improved resilience during periods of high sick leave by 37%, ensuring consistent patient care.
  • Completed onboarding within 10 weeks of contract signing.

Summaries

  • Dynamic Assistant Manager of Human Resources with 3 years of experience advising on human resource topics and issues.
  • Applied scheduling optimization techniques.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Collaborated with HR to streamline onboarding processes for 18 facilities, leading to a seamless integration of 2 nurses per month.
  • Within Human Resources, senior Nursing Administration Staffing Coordinator and outstanding performer in vendor management and quality assurance.
  • Nursing Administration Staffing Coordinator is a multi-talented Nursing Administration Staffing Coordinator who is consistently rewarded for planning and operational improvements.
  • Anticipated staffing needs.
  • Nursing Administration Staffing Coordinator with 3 years of successful vendor management and workflow optimization experience.
  • Costs were consistently reduced while profits were increased.
  • Adjusted staffing based on patient acuity.

Accomplishments

  • Implemented stress-management workshops for the nursing staff, reducing burnout and increasing retention by 63%.
  • Developed a comprehensive staff preparedness plan for flu season, ensuring adequate coverage and mitigating service disruptions during peak times.
  • Mitigated stress-related absenteeism by establishing staff wellness programs and partnering with employee assistance programs.
  • Successfully ensured accreditation by maintaining Six Sigma standards across all clinical departments in 2024.
  • Achieved a 15% decrease in agency usage by improving in-house scheduling techniques and forecasting vacation needs earlier.
  • Integrated a new scheduling tool, reducing manual errors and increasing time-to-fill shifts by 73%.
  • Effectively forecasted understaffed periods, minimizing overtime costs and reallocating resources in high-demand areas.
  • Created and maintained a regulatory adherence program focused on internal audits, ensuring OSHA requirements were consistently met.
  • Partnered with human resources on talent acquisition strategies, resulting in significant increases in hire-to-staff ratios across nursing departments.
  • Utilized conflict resolution techniques to alleviate interdepartmental issues leading to a 51% decrease in employee grievances.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • Toastmasters
  • Lions Club
  • National Nurses United (NNU)
  • Association for Supply Chain Management (APICS)
  • Academy of Medical-Surgical Nurses (AMSN)
  • Association of Information Technology Professionals
  • The Institute of Medicine (IOM)
  • Association for Computing Machinery
  • Institute for Healthcare Improvement (IHI)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)
  • Certified Case Manager (CCM) – 2022
  • Certified Public Accountant
  • Certified Staffing Professional (CSP) - Harbor & Co.
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • Senior Professional in Human Resources (SPHR) - Summit Group
  • Salesforce
  • Certified Professional in Healthcare Risk Management (CPHRM) – 2022

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