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Skills

  • POS System Management
  • Relationship building and management
  • Onboarding and Orientation Programs
  • Revenue goal attainment
  • Sales strategy development
  • Retail inventory management
  • B2B sales
  • Networking skills
  • Financial reporting
  • Product launch strategy

Work Experiences

  • Contributed to 11% growth in 2020 by building strong relationships with clients and up-selling additional services.
  • Collaborated with the operations team to refine the staffing plan, decreasing labor costs by $2 and improving store efficiency.
  • Assisted in the launch of system and achieved 78% above sales forecast in the first several months.
  • Achieved 58% growth in monthly sales revenue by implementing targeted sales strategies and optimizing team performance.
  • Presented clients with initiative advertising campaigns for approval or modification.
  • Built strong relationships with advertisers and followed established procedures when negotiating pricing.
  • Prospecting for new business, which included networking events and cold calling, increased my sales average by 10%.
  • Achieved 63% above sales forecast.
  • Achieved this over 12 months.
  • Achieved 82% higher customer retention rates year-over-year.

Summaries

  • Ability to process and track sales orders using CRM.
  • Aligned sales objectives with market needs.
  • Achieved 46% above forecasted sales.
  • Individual who is skilled at presenting advertising benefits and determining client needs.
  • Within Miscellaneous, senior Assistant Sales Lead and outstanding performer in budget management and cross-functional collaboration.
  • Persuasive Advertising Sales Representative with a track record of maintaining revenue growth among assigned accounts for over 11 years.
  • Achieved this for three consecutive quarters.
  • Quickly recommend options to customers to assist in meeting market reach goals.
  • Expertise in market research, forecasting, and assessing client needs.
  • Assistant Sales Lead with 17 years of successful vendor management and risk assessment experience.

Accomplishments

  • Created a team incentive program that boosted overall sales by 59% within three years.
  • Co-designed and executed promotional campaigns that resulted in a 20% boost in store traffic during key sales periods.
  • Assisted in the development of annual sales forecasts, enabling a 74% improvement in forecast accuracy.
  • Collaborated with cross-functional teams to streamline the merchandising process, improving product display rotation by 49%.
  • Enhanced Adobe Creative Suite implementation, streamlining sales tracking and yielding a revenue increase of 43%.
  • Maintained a 41% customer retention rate by consistently delivering superior customer service.
  • Reduced inventory shrinkage by 75% by implementing more stringent stock monitoring procedures.
  • Mentored and onboarded 14 new sales associates, leading them to meet or exceed sales goals within the past year.
  • Drove a product return mitigation program, reducing product returns by 20%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Certified Sales Leadership Professional (CSLP) - 2015
  • Certified Customer Service Specialist (CCSS) – 2015
  • Society of Women Engineers
  • In-store Innovation Leadership Program - 2023
  • International Council of Nurses
  • Sales Enablement Society - Raleigh, 2018
  • American Management Association (AMA)
  • National Association of Social Workers
  • Lions Club
  • American Society of Safety Professionals

Certifications

  • First Aid/CPR Certified
  • Certified Professional Sales Person (CPSP) from the National Association of Sales Professionals
  • Certified Public Accountant
  • Salesforce Sales Cloud Consultant Certification
  • Sales and Marketing Professional Certification (SMPC)
  • Advanced Sales Training and Lead Conversion Certificate from Harbor & Co.
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Lean Six Sigma Green Belt Certification

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