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Skills

  • Process improvement
  • Effective time management in security roles
  • Security camera monitoring
  • Safety and security
  • Customer service
  • Clear verbal and written communication
  • Collaboration with law enforcement agencies
  • Criminal law
  • Background investigations
  • Dispatch

Work Experiences

  • Assessed and deflected issues in emergency situations quickly.
  • Achieved 3% improvement over target levels in 2022.
  • Assisted in revamping the store’s security alarm response protocol.
  • Achieved 19% compliance with protocols.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Enforced security policies and removed violators and unauthorized individuals from the premises to maintain a safe environment.
  • Used two-way radios, mobile phones, and other technological devices to communicate with the security team and building supervisors.
  • Achieved a decrease in theft incidents over 2024 period.
  • Advised upper management on optimal placement of security staff based on data-driven insights, reducing theft by 66% in the first 6 months.
  • Assigned additional security coverage during key events such as Black Friday, reducing theft by $18.

Summaries

  • Achieved peaceful resolution of conflicts.
  • Adept at improving security camera system troubleshooting.
  • Security personnel who are communicative and have a lot of physical strength and stamina.
  • Achieved results in 2016.
  • Achieved consistent shrinkage control.
  • Achieved improvements in loss prevention of 32% %.
  • Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment.
  • Defensive security personnel who are well-versed in the law and order.
  • Loss Prevention Guard is a multi-talented Loss Prevention Guard who is consistently rewarded for planning and operational improvements.
  • Achieved a 24% reduction in overall risk factors.

Accomplishments

  • Communicated findings on theft trends and incident analysis to district management, supporting a regional shrinkage reduction initiative that saved 2.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created weekly security performance reports that were presented to store managers, assisting with actionable decision-making and providing loss prevention insights.
  • Monitored and controlled access to restricted areas, ensuring only authorized personnel were granted entry, reducing unauthorized access incidents to zero.
  • Led a loss prevention audit that uncovered process weaknesses resulting in subsequent policy improvements, reducing internal shrinkage by 16% %.
  • Contributed to a 23% reduction in external loss through a meticulous inspection process and surveillance monitoring in high-risk areas.
  • Implemented a security loyalty program that encouraged customer and employee reporting, leading to a 57% increase in theft deterrence initiatives.
  • Documented and resolved procedure which led to standard.
  • Monitored 10 security cameras simultaneously to detect and deter fraudulent activities and reduce risk exposure.
  • Received Employee of the Month award for 15 months, recognizing consistent efforts in reducing shrink and improving store security awareness.

Affiliations

  • Volunteer Fire Safety Training Programs
  • Fraud Prevention Awareness Workshops
  • Association for Supply Chain Management (APICS)
  • Lions Club
  • Board Member or Volunteer at Community Safety & Risk Management Education Initiatives
  • National Association of Professional Investigators (NAPI)
  • Occupational Fraud Examiner Certification through ACFE
  • Toastmasters
  • Police Reserve or Auxiliary Officer Program
  • Loss Prevention Foundation - Certified LP Professional (LPC, LPQ)

Certifications

  • Certified Corporate Security Professional (CCSP)
  • Occupational First Aid Level 1 Austin
  • Cybersecurity and Physical Security Convergence Certificate Northwind
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Salesforce
  • American Red Cross CPR and AED Certification
  • Certification in Investigative Report Writing
  • Basic Security Guard Training Raleigh
  • Emergency Preparedness and Response Training - Ironclad Systems, 2017
  • Certified Fraud Examiner (CFE)

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