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Skills

  • Cross-functional collaboration
  • Customer service
  • Customer expectation management
  • Advanced forecasting techniques
  • ERP System Management (Tableau)
  • First Aid/CPR
  • Problem resolution
  • Organization
  • Demand planning and forecasting
  • Standard equipment

Work Experiences

  • Collaborated with senior management.
  • Looked for industry trends on social media and through online sources.
  • Coordinated with suppliers.
  • Entered new orders into the system on time, labeled containers, and placed them in the correct storage locations.
  • Achieved a $14 reduction in operational costs.
  • Combined air, road, and sea logistics.
  • Oversaw the delivery of system project by program team, which resulted in framework.
  • Chaired regular meetings with cross-departmental stakeholders.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 61% improvement in efficiency.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished in implementing lean inventory management strategies, saving $5 annually and reducing stock by 80% across multi-location operations.
  • Strengths in process improvement and workflow optimization backed up by Miscellaneous training.
  • Adept at overseeing warehouse operations.
  • Successful in forming fruitful relationships with suppliers, customers, and coworkers.
  • Committed supply chain professional with a knack for problem solving, consistently identifying and resolving bottlenecks to improve logistics flow by 22%.
  • Excellent report writing, record-keeping, and compliance abilities.
  • Within Miscellaneous, senior Logistical Specialist and outstanding performer in quality assurance and stakeholder engagement.
  • Achieved 71% reduction in excess stock.

Accomplishments

  • Collaborated with team of 14 in the development of procedure.
  • Resolved product issue through consumer testing.
  • Directed the integration of Power BI into supply chain management, improving tracking accuracy by 22%.
  • Oversaw daily logistics operations, achieving a 84% improvement in delivery speed and reducing error rate by 26%.
  • Prepared daily reports to monitor KPIs such as fulfillment rates and item return rates, which led to a 26% improvement in customer satisfaction.
  • Chaired team meetings to address operational bottlenecks, generating solutions that cut delays by 66%.
  • Led initiatives to recycle packaging materials, reducing waste disposal costs by 47% and aligning with sustainable business practices.
  • Facilitated cross-functional training programs, increasing workforce productivity by 73% within 5 months.
  • Monitored and controlled logistics functions to ensure performance compliance with all OSHA standards, earning CPA in safety protocols.
  • Created performance metrics and dashboards that allowed management to visualize logistics efficiencies, resulting in 56% higher productivity.

Affiliations

  • Emergency Logistics Team for Disaster Relief Support - Phoenix, 2021
  • Society of Human Resource Management
  • Lions Club
  • Ocean Cargo Logistics Management Association (OCLMA) - 2017
  • Project Management Institute
  • Logistics Officer Association (LOA)
  • Warehouse Education and Research Council (WERC)
  • Military Logistics Society - customer success, 2017
  • Jaycees
  • American Production and Inventory Control Society (APICS)

Certifications

  • Certified Forklift Operator - system
  • ISO 9001:2015 Lead Auditor - metric
  • Microsoft Certified Systems Engineer (MCSE)
  • Enterprise Resource Planning (ERP) Specialist Certification - category
  • First Aid/CPR Certified
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • CompTIA A+ Technician
  • CompTIA Network+
  • Certified Supply Chain Professional (CSCP) – Association for Supply Chain Management (ASCM)
  • Certified Public Accountant

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