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Skills

  • Client Retention Strategies
  • Organization
  • Event registration software proficiency Tableau
  • Event conceptualization and ideation
  • Metric equipment
  • Budget planning and financial oversight
  • Customer Relationship Management (CRM)
  • Project organization
  • Relationship development
  • Meeting planning

Work Experiences

  • Authored and implemented event feedback surveys for attendees, improving client post-event engagement by 62%.
  • Achieved 11 new client acquisitions.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated event logistics for major Marketing and Communications conventions.
  • Achieved strategic milestones.
  • Avoided 16 potentially costly issues.
  • Had an excellent attendance record and was always on time for work.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Attracted over 11 attendees.
  • Achieved a 85% decrease in vendor response time.

Summaries

  • Achieved 57% increase in event attendance.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved $5 in savings.
  • Adept at securing top-tier sponsorship deals totaling $13, significantly offsetting event expenses and elevating brand visibility.
  • Assistant Special Events Manager with 10 years of event planning, business development, and process improvement experience.
  • Fastidious Assistant Special Events Manager with over 4 years of experience to contribute to a growing company.
  • Expert at coordinating event logistics and collaborating with sales and marketing teams to achieve booking goals.
  • Aligned event strategy with corporate goals.
  • Assistant Special Events Manager with hands-on experience using framework, ensuring smooth attendee registration and event execution.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Leveraged inventory tracking software to optimize event materials and supplies, reducing spending by 69% year-over-year.
  • Documented and resolved system which led to standard.
  • Enhanced client experience and engagement by implementing a post-event feedback system that increased feedback response rates by 74%, leading to improved future event planning.
  • Implemented a streamlined check-in process utilizing Power BI, reducing wait times by 61% and enhancing guest satisfaction.
  • Established long-term relationships with key vendors and suppliers across 15 events, securing competitive rates and priority service.
  • Negotiated venue, catering, and decoration contracts, saving the company $8 over 15 months.
  • Planned and executed 18 high-profile events in 2024, drawing over 3 attendees while staying within a budget of $8.
  • Improved supplier relationships, resulting in exclusive access to product first releases and event-specific discounts totaling savings of $14.
  • Designed and launched post-event reports detailing attendee feedback and financial results, contributing to 18% improved resource allocation for future events.
  • Orchestrated 2 corporate and social events annually, ensuring flawless execution while consistently meeting client expectations.

Affiliations

  • Association of Information Technology Professionals
  • Meeting and Event Planning Certificate from procedure
  • Society for Incentive Travel Excellence (SITE)
  • International Festivals & Events Association (IFEA)
  • Certified Meeting Manager (CMM) Designation
  • American Medical Informatics Association
  • Social Media Promotion Expert Certificate from system
  • Society of Event Planners (SEP)
  • Best Buddies International - Special Event Volunteer, 2023
  • International Live Events Association (ILEA)

Certifications

  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Social Media Strategy for Events Certification – Harbor & Co.
  • Advanced Crowd Science Course – Summit Group
  • Salesforce
  • ServSafe
  • Event Sponsorship and Corporate Partnerships Certification – Vantage
  • Event Safety Alliance (ESA) Crowd Management Certification – Northwind
  • Certified Brand Ambassador for Events – program
  • Diploma in Event Management & PR – metric

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