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Skills

  • Attendance improvement at mandatory briefings
  • Office administration
  • Data entry accuracy improvement
  • Conflict management
  • Mail handling
  • Communications
  • Department of Defense (DoD) protocol comprehension
  • Leadership in personnel reviews
  • Budgets
  • Regulatory compliance

Work Experiences

  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Attended by 9 members.
  • Awarded the Employee of the Year for excellence in personnel administration, recognizing superior attention to detail and service members' support.
  • Assisted in transitioning operations to a digital system.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Compensation, benefits, and performance management systems, as well as safety and recreation programs, were all administered by me.
  • Achieved 56% satisfaction.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Achieved exceptional accuracy in personnel record audits.
  • Contributed to timely career advancements for enlisted personnel.
  • Consistently reduced data errors.
  • Achieved results for military and civilian employees in 2022.
  • Communicative and decisive, with a focus on enhancing and maintaining HR administration, payroll, and recruiting efficiency.
  • Coordinated benefits for 5 personnel.
  • HR principles and procedures are well-versed.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently acknowledged for accuracy and attention to detail.

Accomplishments

  • Collaborated with team of 13 in the development of method.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Suggested system upgrades that expedited record-keeping processes using SAP, resulting in dramatic improvements in data retrieval times.
  • Monitored and ensured compliance with travel entitlements regulations, ultimately avoiding potential costly errors in travel refunds.
  • Revised leave request procedures, reducing processing times by 81% and increasing overall personnel satisfaction rates.
  • Researched and applied updated military policies that led to a 27% compliance increase during personnel assessments in 2021.
  • Proposed and implemented new standard operating procedures for handling high-volume personnel documentation, resulting in 42% fewer errors.
  • Managed performance evaluation schedules, ensuring timely completion and compliance with department policies for 6 personnel in Austin.
  • Ensured smooth mission readiness by completing monthly personnel reports ahead of deadlines for compliance, allowing for seamless operational planning.
  • Directed special projects focused on improving retention rates for logistics, collaborating with team members at different levels to implement strategic adjustments.

Affiliations

  • United States Army HR Professionals Network
  • Human Resources Certification Institute (HRCI)
  • Defense Personnel and Family Support Council
  • Association of Information Technology Professionals
  • Department of Defense (DoD) Federal HR Practitioners Association
  • Veterans of Foreign Wars (VFW)
  • Army Personnel Management Association (APMA)
  • Reserve Organization of America (ROA)
  • Military Women in Leadership Network (MWLN)
  • American Society for Military Human Resources (ASMHRA)

Certifications

  • Defense Enrollment Eligibility Reporting System (DEERS) Training Program
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Certified Professional Manager (CPM)
  • Basic Instructor Course - Military Personnel Systems
  • Personnel Security Investigation (PSI) Certification
  • Military Orders Processing Course Certification
  • CompTIA Network+
  • Certified Federal Retirement Consultant (CFRC)
  • Government Purchase Card (GPC) Program Training

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