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Skills

  • Business development expertise
  • First Aid/CPR
  • Default loan reduction strategies
  • Customer service
  • Financial analytics for foreclosure budgeting
  • Escalation management in high-risk cases
  • Operational improvement
  • Team management
  • Team building
  • Familiar with account coding

Work Experiences

  • Audited individual cases.
  • Used positive motivational techniques to engage employees in business processes.
  • Coordinated with property preservation vendors.
  • Achieved a foreclosure completion rate of 85%.
  • Used effective networking to identify and capitalize on community business opportunities.
  • Developed and maintained client relationships, reducing client attrition by 55% annually through proactive communication and status updates.
  • Audited individual cases, identifying compliance risks and preventing potential fines amounting to $12 for regulatory non-compliance.
  • Coordinated with property preservation vendors, reducing property decay and maintenance costs by $4 annually.
  • Submitted loan applications to the loan underwriter for review and approval.
  • Collaborated with the REO team.

Summaries

  • Financial administration, team leadership, and client relations are all strengths.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated Foreclosure Manager with 2 years of administrative and operations management experience.
  • To meet and exceed business financial goals, successfully optimizes frameworks and cultivates cohesive teams.
  • Objective Miscellaneous leader who has led financial systems and programs to success.
  • Problem-solving and creative decision-making are skills that a logical Foreclosure Manager possesses.
  • Meet bank and customer service standards on a regular basis.
  • Versatile Foreclosure Manager with background in banking and finance. Consistently meet bank and customer service standards. Ready to tackle new challenges in position within Miscellaneous where talents in stakeholder engagement and team leadership will be valuable.
  • Regulatory requirements and successful strategies for maintaining optimal controls are well-understood.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led initiatives to expedite foreclosure proceedings, cutting the time from referral to sale by an average of 22%.
  • Streamlined the foreclosure process, achieving a reduction of cycle time by 17%, saving the company 11 in operational costs.
  • Increased borrower resolution rates by 71% through mortgage modification and alternative solutions, reducing the need for foreclosure.
  • Collaborated with team of 8 in the development of system.
  • Developed foreclosure strategy that aligned with changing government regulations, resulting in 46% fewer compliance issues.
  • Developed and implemented training programs that increased the team’s foreclosure processing accuracy rate to 44%.
  • Piloted a new case prioritization model for foreclosure actions, increasing the timeliness of resolutions by an average of 8 days.
  • Championed staff adherence to rapidly changing foreclosure laws, ensuring regulatory compliance with 8 state and federal jurisdictions.
  • Improved overall default loan recovery rates by 61% through strategic planning and borrower outreach programs.

Affiliations

  • Toastmasters
  • National Mortgage Licensing System (NMLS)
  • International Council of Nurses
  • Lions Club
  • Fannie Mae Direct Lending Certification
  • REO (Real Estate Owned) Network
  • Project Management Institute
  • American Land Title Association (ALTA) standard
  • Society of Human Resource Management
  • Rotary International

Certifications

  • Project Management Professional (PMP)
  • State-Specific Mortgage Loan Originator Licensing - Ohio
  • Supplier Diversity Management Certification – Cedar Works
  • Loss Mitigation Certification - Cedar Works
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Real Estate Negotiator (CREN) - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Certified Asset Manager (CAM) - Northwind
  • Real Estate Owned (REO) Certification - Harbor & Co.
  • Certified Foreclosure Specialist I (CFS I) - Brightline

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