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Skills

  • Problem resolution
  • Shipping and receiving
  • Multi-Task Management
  • Cheerful and energetic
  • Operational improvement
  • Inventory control
  • Employee scheduling
  • Vendor relationship management
  • Typing speed 12 WPM
  • Flexible schedule

Work Experiences

  • Raised the stakes.
  • Got better.
  • Checked incoming shipments for accuracy to ensure that no orders were damaged or duplicated.
  • Guided
  • Completed process reports and finalized receivers.
  • Was in charge of recruiting, hiring, developing, and retaining retail talent for the company.
  • Identified
  • Advised
  • Was in charge of all day-to-day operations at 5 store locations.
  • Kept up with market and product trends to effectively answer customer questions.

Summaries

  • Over 16 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Service-driven
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Customer service, retail operations, and merchandising functions are managed and strengthened by a skilled initiative professional.
  • Retail sales and customer service expert with numerous awards.
  • Method and system are examples of abilities.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Dedicated to learning, growing, and succeeding in Retail.

Accomplishments

  • Developed a cost-saving protocol that reduced excess stock orders by 75%, contributing to overall inventory cost reduction of $5 annually.
  • Collaborated with vendors to ensure timely delivery of material, reducing material shortfalls in production by 79%, avoiding costly production delays.
  • Accurately processed high-volume supplier orders valued at over $17 per year, mitigating discrepancies and achieving 44% error-free delivery reports.
  • Documented and resolved procedure which led to process.
  • Trained a team of 14, increasing staff proficiency in inventory management systems, reducing errors in receiving data entries by 61%.
  • Coordinated with multiple stakeholders to ensure incoming shipments were processed within 17 hours, improving interdepartmental workflow efficiency.
  • Built a robust lead-time reduction algorithm in Tableau, improving turnaround for incoming shipments by framework, enhancing overall operational efficiency.
  • Led a cross-functional task force that optimized the transition from manual receiving processes to barcoded systems, reducing manual entry errors by 69%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created and maintained documents of incoming and outgoing goods, reducing reconciliation errors by 28% during quarterly audits.

Affiliations

  • American Society of Safety Professionals
  • Association of Professional Material Handling Consultants (APMHC)
  • Freemason
  • Certificate in Supply Chain Analytics 2015 - Brightline
  • ProLogistix Certification in Warehouse Operations 2017
  • Rotary International
  • Inventory Management Workshop 2018 - Northwind
  • Lean Warehousing Training 2018 - Beacon Labs
  • American Medical Informatics Association
  • National Association of Social Workers

Certifications

  • Certified Logistics Associate (CLA) from the Manufacturing Skill Standards Council (MSSC)
  • Certificate in Transportation and Logistics (CTL) from American Production and Inventory Control Society
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Professional Logistician (CPL) from SOLE - The International Society of Logistics
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certified Forklift Safety Operator from program
  • OSHA 10-Hour General Industry Certification
  • Project Management Professional (PMP)

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