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Skills

  • Cross-functional collaboration
  • Sales trend analysis
  • B2B sales
  • Customer Relationship Management (CRM)
  • Regulatory compliance
  • Territory management
  • MS Office
  • Sales and marketing
  • Metric equipment
  • Team management

Work Experiences

  • Achieved a market penetration rate of 65%.
  • Adjusted territory strategy.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Conducted supplier risk management assessments in order to evaluate the metric program for senior management's planning purposes.
  • Accomplished this within the first two years.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Achieved Employee of the Year for leading sales expansion in the Southeast, contributing to the overall Vantage goal by $13.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across system calendars and programs.
  • Welcomed new members and established and updated memberships in Summit Group framework programs.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Achieved 76% growth in client base.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Achieved a 22% increase in product market share annually.
  • Achieved 29% sales increases.
  • Professional with over 14 years of experience as a manager for a $6 18 months revenue-generating company.
  • Clear understanding of strategic planning and client relations as well as project management training.
  • Within Miscellaneous, senior Field Sales Officer and outstanding performer in workflow optimization and vendor management.
  • Direct Field Sales Officer with 9 years of industry experience in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at cold calling and lead generation.

Accomplishments

  • Facilitated large-scale regional expansion, growing market presence by 77% and onboarding 12 new clients within two years.
  • Reduced customer acquisition costs by 18% through data-driven targeting and strategic up-selling activities.
  • Worked closely with finance team on contract negotiations, improving terms and mitigating risk while growing sales pipeline value by $11.
  • Created dynamic presentations tailored to client specifications, achieving a 60% success rate in competitive pitches.
  • Implemented CRM optimizations that boosted team productivity by 78% and reduced administrative sales process time by 17%.
  • Monitored and reported competitor activities, enabling territory strategy adjustments that increased market share by 80% in Asana.
  • Coached and mentored a sales team of 16, resulting in a 26% increase in overall deal closing efficiency over three years.
  • Established and maintained client referral program that led to a 16% uptick in incoming leads and 18% growth in pipeline value.
  • Performed competitor analysis and market research which influenced pricing adjustments, ultimately leading to a 76% revenue increase in highest-margin products.
  • Developed and maintained strong relationships with 3 key accounts, enhancing customer retention by 36% and increasing recurring revenue.

Affiliations

  • National School of Sales Management Alumni Association
  • Association of Information Technology Professionals
  • Certified Sales Executive (CSE) Program
  • American Marketing Association (AMA) - Sales Special Interest Group
  • American Business Women’s Association (ABWA) – Sales Division
  • National Association of Sales Professionals (NASP)
  • Jaycees
  • Association of Field Sales Professionals (AFSP)
  • Sales Operations Leadership Community
  • Customer Relationship Management Institute (CRMI)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified Expert in Consultative Sales program
  • Certified Professional in Supply Management (CPSM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Customer Success Manager (CCSM)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Google Ads Certification 2015
  • Certified Public Accountant

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