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Skills

  • Merchandising expertise
  • Team management
  • Process improvement
  • Account servicing
  • Contract negotiation
  • Process equipment
  • Lead generation strategies
  • Relationship development
  • Supervision
  • Product promotions

Work Experiences

  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Achieved Outstanding Service Award and Scrum Master in sales leadership, recognized for creative problem-solving and maintaining excellent customer relationships.
  • Closed over $18 in sales.
  • Achieved a 23% sales increase in custom materials.
  • Collaborated with design and marketing teams.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Created and used framework reports to assist leadership in making key decisions and exceeding operational goals.
  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.
  • Achieved results within 5 months.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $8.

Summaries

  • Dedicated to providing exceptional customer service.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Professional with vendor management and quality assurance expertise who is organized and resourceful.
  • Proactive Print Sales Consultant with 9 years of experience perceiving and addressing customers' needs to generate sales.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Within Miscellaneous, senior Print Sales Consultant and outstanding performer in project management and data analysis.
  • Achieved Excellence Award for outstanding sales performance, exceeding quota by 2% and maintaining top-tier client satisfaction scores.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.

Accomplishments

  • Developed and launched a new training program for junior sales staff, contributing to higher team-wide sales performance and reduced onboarding time by 16%
  • Achieved a Scrum Master in print sales, enhancing proficiency in Adobe Creative Suite used for streamlining customer order processing.
  • Implemented a cross-selling program that generated an additional $6 in revenue from existing client base.
  • Resolved product issue through consumer testing.
  • Monitored industry trends and competitor activity, adapting sales strategies to stay competitive, leading to a 71% increase in market share.
  • Spearheaded a new market penetration strategy for the Southwest, contributing to a revenue increase of $17 within 6 months.
  • Trained and mentored a team of 5 new hires, leading to a 63% improvement in overall sales performance within a quarter.
  • Successfully negotiated and closed deals with top-tier clients, generating over $8 in annual revenue.
  • Revamped the sales pipeline process, shortening the average sales cycle by 15 days and improving conversion rates by 28%.
  • Led a series of client workshops on high-volume print solutions, resulting in a 73% boost in repeat business for QuickBooks.

Affiliations

  • Sales Leadership Council of North America
  • Project Management Institute
  • Alliance of Independent Printers
  • National Association for Printing Leadership (NAPL)
  • Lions Club
  • International Council of Nurses
  • Packaging and Label Printing Alliance
  • District Sales Leadership Council Atlanta
  • Sustainable Green Printing Partnership (SGP)
  • American Marketing Association

Certifications

  • Professional Sales Certification (PSC) - method
  • CompTIA Security+
  • Certified Supply Chain Professional (CSCP) – APICS
  • Certified Print Sales Professional (CPSP) - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Key Account Management Certification - metric
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • G7 Expert Certification - initiative, Advanced Print Color Standard Management

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