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Skills

  • Regulatory compliance
  • Handling and sorting mail
  • Procedure equipment
  • Attention to detail
  • Equipment maintenance
  • Process automation
  • Post office operations
  • MS Office
  • Lean process methodologies
  • Process improvement

Work Experiences

  • Collaborated with external vendors to ensure the availability of parts and materials, reducing machine downtime by 29%.
  • Achieved a 19% reduction in misplaced packages.
  • Analyzed and upgraded workflow processes to ensure timely execution of jobs, reducing overtime costs by $13 annually.
  • Created a daily maintenance checklist.
  • Coordinated with logistics teams.
  • Consistently exceeded daily sorting quotas, handling 4 pieces of mail per shift with precision.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 22% target accuracy.
  • Contributed to Six Sigma accreditation.
  • Addressed machine malfunctions.

Summaries

  • Dedicated to ensuring timely outbound and inbound mail processing, meeting tight deadlines consistently for Columbus-based clients.
  • Collaborated with technicians to prevent downtime.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Delivered measurable business benefits.
  • Achieved 54% fewer sorting errors.
  • Boosted sorting speed by 23% %.
  • Within Miscellaneous, senior Mail Machine Operator and outstanding performer in process improvement and risk assessment.
  • Adapted quickly to fluctuating mail volumes.
  • Mail Machine Operator with 16 years of successful vendor management and quality assurance experience.
  • Achieved a 51% reduction in operational costs.

Accomplishments

  • Optimized machine operations by adjusting settings, improving production speed without sacrificing accuracy.
  • Championed the rollout of updated software for the sorting machines, resulting in smoother workflow and cutting sorting time by 34%.
  • Collaborated cross-functionally with IT to install software updates, leading to smoother operations and reduced error rates on the sorting systems.
  • Utilized advanced sorting technologies to process high volumes of mail efficiently, achieving up to 2% improved accuracy.
  • Optimized sorting workflows which enhanced mailpiece processing speed by 17 seconds per item, resulting in faster delivery fulfillment.
  • Implemented ergonomic workstations for machine operators, resulting in 18% reduction in workplace complaints and a boost in productivity.
  • Reduced machine downtime by 18% through diligent maintenance and monitoring of mail sorting equipment.
  • Implemented a preventive maintenance plan that extended equipment lifespan and reduced emergency service calls by 85%.
  • Successfully maintained, repaired, and calibrated mail machines, ensuring 15% operational efficiency with minimal downtime.
  • Collaborated with third-party vendors to acquire replacement parts at 48% reduced cost, maximizing operational budget.

Affiliations

  • International Association of Administrative Professionals
  • Institute of Supply Chain Management (ISCM)
  • International Mailing & Fulfillment Service Association
  • International Association of Administrative Professionals (IAAP)
  • Association of Information Technology Professionals
  • Postal Security and Safety Guidelines Adherence Training Chicago
  • Rotary International
  • International Council of Nurses
  • Mail Technologies User Group
  • American Management Association (AMA) Member

Certifications

  • Mail Automation Technician Certification - Power BI
  • Salesforce
  • Certified Forklift Operator (CFO) – 2024
  • Google Certified Professional Cloud Architect
  • CompTIA Network+
  • Lean Six Sigma Green Belt
  • Certified Public Accountant (CPA)
  • Hazardous Material Handling and Shipping Certification
  • Workplace Hazardous Materials Information System (WHMIS) Certification
  • Data Entry and Processing Mailroom Competency Certificate

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