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Skills

  • De-escalation techniques
  • Psychotropic medications knowledge
  • Client engagement enhancement
  • MS Office
  • Collaborative problem-solving
  • Relationship development
  • Problem resolution
  • Team building
  • Social skills teacher
  • Behavior tracking and pattern analysis

Work Experiences

  • Supervised individual and family therapy sessions for children ranging in age from 17 to 5.
  • Achieved a 42% reduction in use-of-force reports.
  • Collaborated with external mental health professionals to ensure a holistic approach to client treatment, increasing rehabilitation success by 57%.
  • Achieved average response times of 5 minutes.
  • Led educational seminars and lectures at local community mental health centers to raise awareness of mental health symptoms and issues.
  • Kept track of the client census by using the daily Movement Report and keeping track of admissions, discharges, doctor appointments, and site visits.
  • Adopted protocols across 17 facilities.
  • Oversaw intakes and assessments that were family-centered, strengths-based, culturally competent, and individualized.
  • Had an excellent attendance record and was always on time for work.
  • Achieved 60% adherence to therapeutic goals.

Summaries

  • Conducted behavioral risk assessments.
  • Achieved a 74% decrease in security breaches.
  • Accomplished Security Counselor.
  • Achieved a 31% program adherence rate.
  • Committed Counselor with extensive experience providing comprehensive case management to residents in the program and procedure programs.
  • Achieved measurable improvements in rehabilitation success.
  • Applied trauma-informed care techniques.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Contributed to improved team performance by 74%.
  • Collaborated with law enforcement for joint training.

Accomplishments

  • Collaborated with team of 17 in the development of metric.
  • Provided counseling for volatile clients, reducing the number of reportable extreme behavioral episodes by 61%.
  • Documented and resolved metric which led to framework.
  • Delivered comprehensive safety training to new personnel, which improved internal incident reporting accuracy by 38%.
  • Monitored clients' progress using client management systems, achieving consistent compliance ratings of 53% or higher.
  • Heightened perimeter security at initiative, resulting in zero reported escape attempts within a 18 months.
  • Implemented emergency response protocols leading to a 45% improvement in reaction time during crisis situations.
  • Reduced error rates in security documentation by implementing a streamlined digital logging system, improving information accuracy by 49%.
  • Resolved product issue through consumer testing.
  • Revised facility security policies that resulted in a 63% decrease in unauthorized access instances.

Affiliations

  • Professional Risk Managers' International Association (PRMIA)
  • Global Society of Homeland & National Security Professionals
  • Association for Supply Chain Management (APICS)
  • International Corrections and Prisons Association (ICPA) – Rehabilitative Reporting
  • Society for Human Resource Management (SHRM) – Security Personnel Training Conductor
  • American Society of Safety Professionals
  • American Medical Informatics Association
  • National Association of Social Workers
  • Security Industry Association (SIA)
  • Society of Women Engineers

Certifications

  • Certified Instructor: Nonviolent Crisis Intervention (CPI)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Crisis Intervention Counselor
  • CompTIA Network+
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Certified Correctional Officer (CCO) – National Sheriffs’ Association
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Certified Evidence-Based Case Manager (CEBCM)
  • Certified Peer Support Specialist (CPSS)

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