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Skills

  • MS Office
  • Process equipment
  • Team management
  • Market trend identification
  • Business impact analysis
  • Market analysis and competitor research
  • Cross-departmental liaison
  • Supervision
  • Customer service
  • Communications

Work Experiences

  • Boosted productivity of the business development team by 15%.
  • Boosted sales conversions.
  • Collaborated with metric customers to determine their needs and deliver system service.
  • Collaborated with customer success teams to identify cross-selling opportunities, contributing to $12 in upsell revenue.
  • Closed deals faster across all regions.
  • Reworked plans in order to improve the company's ability to maintain and recover critical business functions.
  • Awarded Innovation Award for successful negotiation.
  • Created actionable pipelines.
  • Collaborated on multi-team efforts to create sales collateral tailored to prospective client needs, improving engagement by 36%.
  • Achieved 64% more qualified leads.

Summaries

  • Achieved a 66% reduction in time to close contracts.
  • New Business Coordinator is a multi-talented New Business Coordinator who is consistently rewarded for planning and operational improvements.
  • Adaptable New Business Coordinator.
  • Boosted client satisfaction and retention.
  • Capitalized on growth opportunities.
  • Adaptable New Business Coordinator with solid experience in cross-departmental collaboration, increasing proposal turnaround efficiency by 59% and successfully closing high-value deals.
  • Accomplished in coordinating new client initiatives, I develop scalable processes to onboard enterprise clients smoothly, ensuring service excellence and long-term client partnerships.
  • New Business Coordinator with 12 years of successful project management and client relations experience.
  • Achieved 34% growth in new client acquisition.
  • Capable New Business Coordinator with experience reviewing departmental requirements and developing strategic approaches to disaster planning, recovery, and risk mitigation.

Accomplishments

  • Provided critical insights on emerging market trends for Miscellaneous, directly impacting strategy pivot that resulted in program.
  • Mentored new sales team members through training on CRM and lead management software, increasing productivity by 26% within their first 6 months.
  • Created custom reporting dashboards that tracked client engagement and new business conversion metrics in real time, improving decision-making speed by 19%.
  • Collaborated closely with the finance team to offer accurate revenue projections, improving budget forecasting by 79% and contributing to quarterly goal achievement.
  • Documented and resolved initiative which led to standard.
  • Established best practices for handling client documentation and workflows, reducing approval time by 11 days and enabling quicker go-to-market execution.
  • Analyzed performance metrics in client acquisition channels, helping to align marketing initiatives that drove a 28% increase in new leads.
  • Played an instrumental role in building stronger brand presence and lead generation initiatives, growing inbound inquiries by 65% in the past year.
  • Assessed and refined business development tactics, facilitating 10 successful product launches in Raleigh which led to a sales growth of 72%
  • Resolved product issue through consumer testing.

Affiliations

  • Business Marketing Association (BMA)
  • International Council of Nurses
  • LinkedIn Sales Navigator Certification
  • Rotary International
  • National Association of Social Workers
  • Project Management Institute
  • Account Management Skills Certification Program
  • Association for Business Development Professionals
  • Society of Human Resource Management
  • American Association of Inside Sales Professionals (AA-ISP)

Certifications

  • CompTIA Security+
  • Communication Strategies for Business Professionals - procedure
  • Certified Customer Success Manager (CCSM) - Meridian
  • Digital Marketing Certified Associate (DMCA) - Harbor & Co.
  • Certified Public Accountant
  • Sales Enablement Certification - HubSpot Academy
  • Certified Sales Leadership Professional (CSLP) - Lakeside Partners
  • Project Management Professional (PMP) - Northwind
  • Leadership and Management Certificate - process
  • Certified Public Accountant (CPA)

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