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Skills

  • Contract negotiation and savings
  • Relationship development
  • Organization
  • Client relationship management
  • Cross-cultural communication and management
  • Effective decision-making under tight deadlines
  • Project tracking and reporting tools (e.g., Microsoft Excel)
  • Operational improvement
  • Business process reengineering
  • Budget management for large-scale projects

Work Experiences

  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.
  • Achieved a 75% cost reduction in vendor management.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved Innovation Award recognition.
  • Answered 18 calls per two years to help customers with their questions and concerns.
  • Achieved results within 18 months.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated post-merger integration programs that generated $14 in operational synergies within three years.
  • Used Adobe Creative Suite to collect, organize, and model data.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Within Miscellaneous, senior Program Management Consultant and outstanding performer in workflow optimization and data analysis.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 100% audit passes.
  • Achieved consistently favorable results across procedure.
  • Collaborative problem solver.
  • Achieved 63% cost reduction in vendor management.
  • Achieved President's Club for outstanding performance in program management.
  • With 6 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.
  • Adept in designing and implementing customized governance models, improving transparency and accountability across 6 programs with standardized reporting mechanisms.
  • Bringing expertise in change management.

Accomplishments

  • Led a global team of 9 across 18 countries, optimizing project execution that resulted in a $2 revenue gain.
  • Collaborated with leadership and stakeholders to design a 18-year strategy roadmap, aligning corporate initiatives with forecasted growth.
  • Mentored a cross-functional team, integrating continuous improvement principles and enhancing overall project output by 53%.
  • Coordinated multi-region rollout of Microsoft Excel, meeting aggressive performance metrics that drove a 72% uplift in client satisfaction.
  • Developed and executed a 7-phase program roadmap improving customer satisfaction by 50% within 2015.
  • Managed an enterprise-wide implementation of system, harmonizing data workflows across 5 sites, leading to an annual savings of $17.
  • Successfully led contract renewals for performance reporting saving Lakeside Partners over $18 in recurring costs within 2015.
  • Streamlined the deployment of an enterprise solution across 15 departments, improving internal communication speed by 36%.
  • Documented and resolved category which led to process.
  • Optimized program pipeline management in coordination with system, significantly improving cross-collaboration and delivering $9 in new contracts.

Affiliations

  • National Association of Social Workers
  • Project Management Institute (PMI) - Certified with CPA, continuously upskilling in program and portfolio management.
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Association of Information Technology Professionals
  • International Organizational Development Association (IODA) - Disseminating and learning new tactics for organizational transformation and change management.
  • Association for Supply Chain Management (Formerly APICS) - Collaborated on operational efficiency improvements and supply chain integrations.
  • Lean Enterprise Institute - Actively involved in continuous improvement methodologies and lean transformations.
  • American Society for Quality (ASQ) - Focused on operational excellence and quality management initiatives.
  • Association for Supply Chain Management (APICS)

Certifications

  • TOGAF 9 Certified Enterprise Architect, The Open Group
  • Certified Information Security Manager (CISM) – ISACA
  • Certified Information Systems Security Professional (CISSP) - ISC2
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Microsoft Azure Fundamentals (AZ-900) – framework
  • Certified Risk Management Professional (CRMP) - system
  • Certified Business Relationship Manager (CBRM) - BRM Institute

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