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Skills

  • Operational improvement
  • Relationship development
  • Project organization
  • Talent sourcing
  • Conflict resolution strategies
  • Organization
  • Executive Coaching
  • Data-Driven Decision Making in Learning and Development
  • E-learning Content Development
  • Emotional intelligence

Work Experiences

  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with departmental heads to create succession plans, ensuring a 83% reduction in critical role vacancies over several months.
  • Applied conflict resolution strategies.
  • Achieved 43% compliance for mandatory certifications.
  • Looked for industry trends on social media and through online sources.
  • Achieved operational consistency across program.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with Jira suppliers to customize industry-specific talent development tools, driving increased product knowledge across departments.
  • Solved program issues, improved operations, and provided excellent customer service.

Summaries

  • Contribute to measurable organizational growth.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted targeted mentorship sessions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Boosted participation by 16% annually.
  • Cost-conscious Talent Development Coordinator with expertise in streamlining training documentation, cutting material costs by $4 while maintaining exceptional learning outcomes.
  • Costs were consistently reduced while profits were increased.
  • Efficient at making quick and accurate decisions in order to meet deadlines and casting expectations.
  • Created 17 focused workshops.

Accomplishments

  • Resolved product issue through consumer testing.
  • Implemented a blended learning approach involving virtual and in-person sessions that increased overall participation by 70% across multiple business units.
  • Optimized training resources by developing a centralized online learning hub, which resulted in a 43% reduction in training delivery costs.
  • Collaborated with team of 14 in the development of standard.
  • Devised a comprehensive system for tracking employee certifications, ensuring 15% compliance with industry regulations and reducing potential legal liabilities.
  • Researched and implemented post-learning engagement tools, increasing knowledge reinforcement and retention effectiveness by 81% among participants.
  • Facilitated post-training feedback sessions with key stakeholders, resulting in the refinement of content that increased attendee satisfaction by 18%.
  • Streamlined the training content curation process, reducing course development lead times by 81% while maintaining high-quality standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revamped the on-boarding process, incorporating real-time feedback loops that reduced new hire ramp-up time by 15% and improved overall engagement.

Affiliations

  • Rotary International
  • International Association for Talent Development (IATD)
  • HR Certification Institute (HRCI)
  • Project Management Institute
  • Academy of Human Resource Development (AHRD)
  • National Speakers Association (NSA)
  • International Public Management Association for Human Resources (IPMA-HR)
  • Association for Talent Development (ATD)
  • American Society of Safety Professionals
  • Society of Women Engineers

Certifications

  • Certified Public Accountant
  • Advanced Facilitation Skills Certificate - Boston
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Conflict Resolution Expertise Certification - Cedar Works
  • First Aid/CPR Certified
  • Certified Employee Communication Specialist (CECS) - 2022
  • Certified Professional in Learning and Performance (CPLP) – Association for Talent Development (ATD)
  • Managing Workplace Conflict Certification - Austin

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