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Skills

  • Inventory Audit and Compliance
  • Materials transport
  • Business operations
  • Customer service
  • Problem resolution
  • Team building
  • Organization
  • Adaptive team player
  • Inventory labeling and stock recording
  • Training program development

Work Experiences

  • Received orders via phone, mail, fax, and the internet every day.
  • Worked with production to coordinate shipping and receiving schedules to help with dock traffic control.
  • Performed duties in a fast-paced retail environment, ensuring that stocking methods and plans were organized.
  • Achieved initiative compliance with internal and external standards.
  • Identified potential safety hazards and alerted management to determine the best course of action.
  • Achieved results over a 2-month period.
  • Achieved a 26% reduction in expired products.
  • Communicated effectively with members of the public in often crowded and noisy environments.
  • Received deliveries, scanned packages, and updated orders in an internal database to ensure efficient order processing and fulfillment.
  • Checked incoming shipments for quality and quantity, and I returned any items that were not acceptable to suppliers for a refund or replacement.

Summaries

  • Collaborate with teams to relocate products in a safe, timely, and effective manner.
  • SAP and Jira experts with exceptional interpersonal skills.
  • Updating records, inspecting shipments, and resolving discrepancies are all skills I have.
  • Dedicated to minimizing spoilage and obsolescence by rotating stock efficiently.
  • Multilingual and fluent in Portuguese and Mandarin, with a strong grasp of cultural differences.
  • Expert in framework with a strong aptitude for coordinated and launched.
  • Adept at adhering to strict guidelines and regulations in order to ensure safety.
  • With a commitment to streamlining organization and maintaining efficiency, I am skilled at team leadership.
  • Professional logical thinker with strategic planning and process improvement skills and extensive training in quality assurance.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Implemented real-time tracking improvements using process to reduce mis-shipped items by 34%, improving customer satisfaction.
  • Led 5-member team in meeting daily order-picking quotas, contributing to a 35% increase in overall warehouse productivity while maintaining a 35% accuracy rate.
  • Planned and executed cycle counts for 6 shipping lanes, improving inventory accuracy by 59% and reducing discrepancies.
  • Reduced picking errors by 69% through the integration of mobile order-picking tools, streamlining the fulfillment process.
  • Trained and certified staff on proper usage of Power BI, maximizing output by 32% and optimizing overall warehouse efficiency.
  • Managed shift transitions and warehouse operations for 2 staff members, achieving a 70% improvement in on-time shipment delivery.
  • Monitored and oversaw stock replenishment during seasonal peaks, maintaining optimal storage levels and reducing stock-outs by 37%.
  • Directed the safe loading of 14 trucks per day, improving department performance by reducing preventable damage by 85%.
  • Achieved a 71% reduction in lost shipments through improved warehouse receiving procedures and additional staff training.
  • Developed and enforced a safety program in accordance with OSHA standards, leading to a 26% decrease in workplace accidents.

Affiliations

  • Certified Forklift Operator (CFO) — Qualified in forklift operation and safety procedures under 2020 guidelines.
  • Participant, First In, First Out (FIFO) Management Workshop — Sponsored by Beacon Labs, focused on effective warehouse FIFO inventory management systems.
  • Member, International Warehouse Logistics Association (IWLA) — Engaged with logistics strategies aimed at improving warehouse distribution efficiencies.
  • Member, Council of Supply Chain Management Professionals (CSCMP) — Involved in networking opportunities and webinars on warehouse optimization.
  • Certified Fire Marshal — Trained to inspect warehouse fire safety equipment and conduct evacuation drills to ensure a safe working environment.
  • Member, National Association of Inventory Services (NAIS) — Contributed to discussions on inventory accuracy and real-time data utilization.
  • Certified Packing and Shipping Specialist — Trained in optimal packing methods to minimize shipping damages and streamline warehouse processes.
  • Certified in Hazardous Materials Handling — Trained to comply with OSHA standards for proper hazardous materials storage and transport.
  • MSHA Part 46 Certified — Participated in Mine Safety and Health Administration training regarding storage regulations for hazardous materials.
  • Member, American Society of Safety Professionals (ASSP) — Engaged in continuing education focused on occupational safety and productivity.

Certifications

  • SAP Certified Application Associate
  • Microsoft Certified Systems Engineer (MCSE)
  • Global Logistics Associate (GLA) Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Workplace Safety Training Instructor 2024
  • CompTIA A+ Technician
  • Material Handling Equipment (MHE) Certification – Brightline
  • Certified Business Analysis Professional (CBAP)
  • Certified Hazardous Materials Manager (CHMM)
  • Certified Public Accountant (CPA)

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