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Skills

  • Conflict resolution
  • Change Management
  • Instructor training and mentorship
  • Instructional quality improvement
  • Communications
  • Cross-departmental collaboration
  • Industry-specific certifications integration
  • Interpersonal communication
  • Student performance evaluation
  • Operational improvement

Work Experiences

  • Chaired weekly meetings with department heads.
  • Obtained grants and other funding sources for educational programs and projects, as well as drafted proposals and agreements to ensure proper allocation.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 47% increase in positive student feedback.
  • Planned and implemented staff development and in-service training programs to improve knowledge and skills.
  • Automated communication between faculty and students.
  • Transported Workday to two years customer locations.
  • Achieved a 65% reduction in project delivery times.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Planned educational activities, faculty lectures, and departmental events to support the institution's mission and values.

Summaries

  • Achieved a 69% improvement in student grade averages.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 65% improvement in student satisfaction ratings.
  • Collaborated with faculty to adopt new teaching methods.
  • Within Miscellaneous, senior Course Coordinator and outstanding performer in cross-functional collaboration and budget management.
  • Achieved a 30% rise in overall student success.
  • Coordinated 10 faculty members.
  • Experience organizing departmental initiatives and collaborating with educational leaders to make data-driven decisions is required.
  • Accomplished Course Coordinator with an eye for detail.
  • Boosted student engagement by 62%.

Accomplishments

  • Partnered with student advisors to streamline academic counseling workflows, boosting student satisfaction rates by 42%.
  • Administered end-of-semester surveys via program, increasing student participation by 19% and enhancing course evaluation analytics.
  • Coordinated with marketing teams to boost course visibility on Workday, attracting a 85% increase in student traffic to program pages.
  • Developed a training syllabus for mid-career faculty members to transition into online teaching, improving their efficiency by 16% within the first semester.
  • Led a 2023 initiative to overhaul outdated course materials, which prompted a 16% improvement in both retention and final exam performance.
  • Supported the development of inclusive learning modules, leading to a 27% increase in participation and satisfaction from diverse student groups.
  • Led a curriculum development committee that revised course materials for budget management, contributing to a 83% increase in student pass rates.
  • Monitored student performance across 10 courses annually, providing data-driven recommendations that increased GPA averages by 43%.
  • Orchestrated cross-departmental meetings to improve interdepartmental communication, leading to a 62% improvement in curriculum planning coordination.
  • Developed and implemented course marketing plans, leading to a 45% increase in student enrollment in elective classes.

Affiliations

  • American Medical Informatics Association
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Council for Higher Education Accreditation (CHEA)
  • Institution for Adult Learning Professionals
  • American Marketing Association
  • Project Management Institute
  • Association for Computing Machinery
  • Phi Delta Kappa International (PDK)
  • National Organization for Educational Support Personnel
  • Association for the Study of Higher Education (ASHE)

Certifications

  • Online Learning Consortium Instructional Designer Certification - program
  • Certified Course Development Expert (CCDE) - method
  • Apple Certified Associate (ACA)
  • Certified Diversity Professional (CDP) – Institute for Diversity Certification
  • SHRM-CP (Certified Professional) - Society for Human Resource Management (SHRM) (for coordinating faculty/staff communications)
  • Certified Program Planner (CPP) – Harbor & Co.
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • CompTIA Network+
  • Salesforce
  • Google for Education Certified Trainer – Google

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