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Skills

  • Workflow Analysis
  • Data auditing
  • Communications
  • Regulatory compliance
  • Project organization
  • Inspection skills
  • Cross-functional team leadership
  • Customer service
  • Data Classification and Labeling Standards
  • Data integrity improvement

Work Experiences

  • Achieved a 59% reduction in non-compliant document submissions.
  • Coordinated support across multiple offices.
  • Achieved 52% fewer errors in compliance audits.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with customer success to develop training materials, improving employees' understanding of records management principles and reducing errors by 35%.
  • Coordinated with operations to establish best practices in data security.
  • Advised senior leadership on potential savings opportunities.
  • Created custom dashboards using ServiceNow.
  • Designed and implemented a disaster recovery plan for information systems, reducing potential downtime costs by $14 in case of system failures.
  • Achieved President's Club for innovation in data ethics.

Summaries

  • Detail-minded Information Management Officer, specializing in facilitating cloud migrations and reducing physical storage expenses by $4 while increasing team collaboration on remote initiatives.
  • Clear understanding of stakeholder engagement and quality assurance as well as budget management training.
  • Created custom dashboards.
  • Designed data governance systems.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Government industry's success.
  • Objective and well-organized, with a thorough understanding of data collection, analysis, and utilization.
  • Information Management Officer is a multi-talented Information Management Officer who is consistently rewarded for planning and operational improvements.
  • Achieved a metric% improvement in data accuracy.
  • Ability to make sound decisions, solve problems, and plan ahead.

Accomplishments

  • Developed requirements for a new data management system aligned with industry regulations, reducing compliance risks and improving audit preparedness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Automated routine data collection tasks, reducing manual input efforts by 42% and allowing focus on strategic projects.
  • Monitored and managed access control to sensitive data, significantly decreasing security breaches by 76% during 2016.
  • Resolved product issue through consumer testing.
  • Conducted end-user training sessions for new information management software, improving adoption rate by 64% among staff.
  • Deployed enterprise-wide automated backup solutions, protecting mission-critical data and reducing potential downtime by 65% during crisis events.
  • Ensured fulfillment of legal obligations in data disclosure for standard, averting potential compliance penalties of $12.
  • Took lead in disaster recovery testing efforts, ensuring organizational readiness and data restoration within three years in case of outages.
  • Collaborated with strategic planning to integrate business analytics tools, improving decision-making processes by enhancing data accessibility.

Affiliations

  • Information Systems Audit and Control Association (ISACA)
  • Institute of Certified Records Managers (ICRM)
  • Rotary International
  • Project Management Institute
  • Member of the Data Governance Professionals Organization (DGPO)
  • International Federation for Information Processing (IFIP)
  • Information Governance Initiative (IGI)
  • Jaycees
  • Cloud Security Alliance (CSA)
  • International Council on Archives (ICA)

Certifications

  • Information Technology Infrastructure Library (ITIL) Foundation
  • First Aid/CPR Certified
  • Enterprise Content Management (ECM) Practitioner Certification
  • Certified in Risk and Information Systems Control (CRISC)
  • DAMA Certified Data Management Professional (CDMP) – Practitioner Level
  • Certified Knowledge Manager (CKM)
  • Information Governance Professional (IGP)
  • ISO/IEC 27001 Lead Implementer
  • Salesforce
  • Certified Data Management Professional (CDMP)

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