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Skills

  • Professional demeanor under pressure
  • Multitasking during peak hours
  • Team building
  • Baking temperature adjustment and accuracy
  • Collaborative teamwork with kitchen staff
  • Health inspection preparation and success
  • Customer service
  • Attention to detail in pastry decoration
  • Organization
  • Problem resolution

Work Experiences

  • Was in charge of in-store promotional signage and displays, as well as restocking merchandise from returns or dressing rooms.
  • Educated customers about promotions to increase sales.
  • Boosted catering orders by $7 in 2023.
  • Adjusted oven temperatures.
  • Based scheduling on sales trends.
  • Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
  • Talked to customers about Asana, outlined restrictions, and educated them on policies.
  • Adhered to initiative.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.
  • Assisted customers with dietary restrictions, launching a new line of Jira that increased gluten-free sales by 15%.

Summaries

  • Balanced quality with ethical sourcing.
  • Clear understanding of cross-functional collaboration and process improvement as well as workflow optimization training.
  • Assisted over 14 customers daily.
  • Awarded Innovation Award for exceptional customer service.
  • Bakery Employee with a strong sense of operational efficiency, recognized for introducing process improvements that increased foot traffic by 41% and enhanced the customer experience.
  • Awarded Excellence Award for superior service.
  • Collaborated with clients on custom projects.
  • Assisted over 16 daily patrons.
  • Boosted monthly sales revenues by 80%.
  • Bakery Employee with expertise in precise ingredient measurement and baking temperature adjustments, ensuring consistent output and reducing over/undercooked products by 75%. Strives to deliver high-quality baked goods that exceed expectations.

Accomplishments

  • Optimized the recipe for Workday, leading to a 23% decrease in ingredient costs without affecting customer satisfaction.
  • Led stock management efforts, reducing ingredient waste by 78% through better calibration of purchasing and forecasting.
  • Collaborated with local farmers, ensuring consistent supply of fresh, organic ingredients and contributing to a CPA recognition.
  • Coordinated daily task schedules, ensuring all orders were completed on time, reducing late orders by 71%.
  • Streamlined the daily production schedule, improving bakery output efficiency by 71% and reducing wasted ingredients.
  • Redesigned kitchen workflow processes to maximize use of space and time, resulting in 33% increase in productivity.
  • Documented and resolved procedure which led to standard.
  • Introduced digital order management system, reducing order prep time by 19%, streamlining communication between front and back of house.
  • Collaborated with team of 13 in the development of framework.
  • Processed customer orders swiftly during peak hours while balancing ongoing product baking schedules, improving customer satisfaction by 71%.

Affiliations

  • Certifying Association of Professional Bakers Chicago
  • Freemason
  • Society of Human Resource Management
  • Sustainable Baking Initiative 2024
  • Local Trade Bake-off Participation 2020
  • The American Bread Awards Committee
  • Pastry and Confectionery Association Atlanta
  • International Council of Nurses
  • American Marketing Association
  • American Culinary Federation (ACF)

Certifications

  • CPR and First Aid Certification category
  • Certified Dietary Manager (CDM) - procedure
  • SHRM Certified Professional (SHRM-CP)
  • Certified Artisan Bread Baker (CAB) - Meridian
  • ServSafe
  • Certified Bakery Technologist - Cedar Works
  • Google Certified Professional Cloud Architect
  • Diploma in Bread and Pastry Arts - program
  • Patisserie and Confectionery Diploma - Vantage
  • SHRM Senior Certified Professional (SHRM-SCP)

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