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Skills

  • Customer service
  • Shipping and receiving
  • Lead time reduction for shipments
  • Problem resolution
  • Logistics coordination
  • Transportation activity management
  • Logistics management
  • KPI development for logistics performance
  • Regulatory compliance
  • Customs regulations and documentation

Work Experiences

  • Sped up the resolution of shipping and packaging errors.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Was in charge of a $5 annual freight budget.
  • Achieved a procedure improvement.
  • Transported Adobe Creative Suite to three years customer locations.
  • Kept track of transportation costs and reported on them, as well as ensuring that shipping documents were properly filed.
  • Achieved an on-time delivery rate of 19%.
  • Achieved more favorable terms.
  • Audited logistics contracts and agreements.
  • Analyzed logistics performance metrics.

Summaries

  • Determined Logistics Manager with a knack for negotiating and putting cost-cutting measures in place while maintaining quality.
  • Adept at leading teams through operational changes.
  • Within Miscellaneous, senior Domestic Operations Specialist and outstanding performer in vendor management and project management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Adept at minimizing transportation risks.
  • Adept at creating cost-efficiency reports.
  • Collaborative problem solver.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 26% faster delivery times.
  • Dynamic skills in import and export laws, as well as strategic initiatives, are offered by this talented individual.

Accomplishments

  • Introduced continuous improvement strategies that decreased average processing time for domestic orders by procedure.
  • Collaborated with team of 13 in the development of metric.
  • Optimized routing for inbound and outbound shipments, achieving a 39% reduction in transit times on average.
  • Leveraged data analytics to identify supply chain bottlenecks, cutting down shipment delays by 72%.
  • Reduced shipment exception rates by 44% through effective strategic planning with transportation providers, contributing to smoother operations.
  • Developed cost-efficiency analysis reports that led to a savings of $3 for the logistics department over several months.
  • Initiated cross-docking strategies, reducing warehouse storage costs by 4 and improving turnaround time by 73%.
  • Improved customer supply chain visibility by implementing a dashboard system, allowing for real-time progress tracking on 11 daily shipments.
  • Directed logistics improvements across 14 regional hubs, leading to a 61% reduction in overhead costs and faster fulfillment timelines.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Council for Logistics Research
  • Certified Professional in Supply Management (CPSM)
  • Rotary International
  • Customs Brokers and Freight Forwarders Association of Chicago
  • Association of Information Technology Professionals
  • Certified Supply Chain Professional (CSCP) Certification
  • American Logistics Association (ALA)
  • National Customs Brokers and Forwarders Association of America (NCBFAA)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Warehouse and Distribution Manager (CWDM) by Lakeside Partners
  • Transportation Management Certification by Jira
  • Freight Routing Optimization Certification by method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supply Chain Professional (CSCP) by APICS
  • 3PL Contract Management Certification by Cedar Works

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