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Skills

  • Sales cycle optimization
  • Account management
  • Coaching and mentoring
  • Client relationship management
  • Market expansion and growth identification
  • Regional sales growth strategy
  • Quote turnaround time reduction
  • B2B sales expertise
  • Territory management
  • KPI Development and Tracking

Work Experiences

  • Increased retail sales volume in my assigned territory by 13% through strategic budgeting and product promotion.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 16%.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Increased market penetration and sales figures by 8% by leveraging supplier relationships and personally overseeing negotiations.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Achieved 24% improvement in post-purchase engagement.
  • Accomplished in market expansion and growth identification.
  • Achieved 25% team growth.
  • Achieved 47% closing rate improvement.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Successful Aftermarket Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Strict Aftermarket Sales Manager with system supervisory experience of 16 years.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.

Accomplishments

  • Implemented CRM enhancements specifically for aftermarket sales, enabling a 15% improvement in lead tracking and follow-up efficiency.
  • Developed and implemented a high-impact pricing strategy, leading to an incremental sales increase of $17 in 2024 alone.
  • Analyzed customer data to identify sales trends and created action plans, driving a 25% reduction in churn rates for aftermarket products.
  • Consistently exceeded quarterly sales quotas by an average of 22% for 10 consecutive quarters.
  • Created and managed KPIs for aftermarket sales team, resulting in 43% growth in target achievement over two years.
  • Resolved product issue through consumer testing.
  • Managed and optimized a sales pipeline valued at $17, achieving a conversion rate of 70% from lead to confirmed aftermarket sales.
  • Collaborated with team of 10 in the development of process.
  • Negotiated service-level agreements with vendors, securing a 79% improvement in delivery performance.
  • Captured 22% market share growth through strategic account planning and channel development in the aftermarket sector.

Affiliations

  • Automotive Aftermarket Industry Association (AAIA)
  • Equipment Marketing & Distribution Association (EMDA)
  • International Council of Nurses
  • International Automotive Task Force (IATF)
  • North American Council of Automotive Teachers (NACAT)
  • Warehouse Distributors Association (WDA)
  • Society of Human Resource Management
  • National Automobile Dealers Association (NADA)
  • Association of Equipment Manufacturers (AEM)
  • International Car Distribution Program (ICDP)

Certifications

  • Project Management Professional (PMP) by procedure
  • Professional Certificate in Accounting for Decision Making Summit Group
  • Certified Professional Sales Manager (CPSM) by NASP
  • Certified Professional Salesperson (CPSP) by NASP
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Negotiation Mastery Certification by Harvard Business School Online
  • Project Management Professional (PMP)
  • Certified Professional in Supply Management (CPSM) by ISM

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