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Skills

  • Relationship development
  • Market trend analysis
  • Marketing understanding
  • Miscellaneous expertise
  • Team building
  • Account portfolio management
  • Sales pipeline management
  • Lead prospecting
  • Staff training
  • Order processing

Work Experiences

  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Analyzed regional sales data, which facilitated a streamlined targeting strategy, leading to improved per-locker sales performance by 9.
  • Adjusted sales approaches.
  • Analyzed market trends.
  • Analyzed regional sales data.
  • Achieved results within the first the past year.
  • Managed Tableau inventory to improve sales pitches and closed more than 15 sales in one year.
  • Achieved a 85% rise in engagements.
  • Processed POS transactions and loaded bagged items into customers' carts.
  • Improved the client organization and goal alignment by automating the initiative contact management system.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Impressive communication skills and a strong focus on the customer lead to positive outcomes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 2% upsell conversion.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Grocery Sales Associate with a strong work ethic and a background in customer service.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • French is a bilingual individual who is fluent in both languages.

Accomplishments

  • Leveraged cold calling to boost new client acquisitions by 22% with targeted pitches for key beverage products.
  • Secured premium beverage placements across 16 high-volume retail locations, leading to a 27% increase in product visibility.
  • Recognized for maintaining 11% customer satisfaction rate by promptly resolving client issues and delivering superior service.
  • Increased customer base by 31% through strategic B2B cold calling techniques, leveraging CRM tools to track and nurture leads.
  • Built long-term partnerships with over 16 distributors, ensuring preferred placement for key beverage brands across their retail networks.
  • Utilized CRM data to refine sales tactics, leading to a 72% increase in beverage product reorder rates.
  • Increased beverage product distribution by 51% by securing multiple chain store agreements across the West Coast.
  • Maintained consistent sales volume growth by 71% through the development of actionable sales strategies and customer retention programs.
  • Trained and developed a team of 9 sales representatives, improving their sales performance by 47% over several months.
  • Collaborated with team of 12 in the development of program.

Affiliations

  • American Beverage Association (ABA)
  • Institute of Sales Management (ISM)
  • Specialty Coffee Association of America (SCAA)
  • Beverage Marketing Corporation (BMC)
  • Association of Nutrition & Foodservice Professionals (ANFP)
  • Grocery Manufacturers Association (GMA)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Society for Maintenance & Reliability Professionals (SMRP)
  • Society of Women Engineers
  • Food Marketing Institute (FMI)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Negotiation Expert (CNE) for Beverage Sales - Beacon Labs
  • Beverage Sales Negotiation Techniques - Brightline
  • Advanced Cicerone® – Cicerone Certification Program
  • Certified Public Accountant
  • Mobile Sales and CRM Strategies Training - Asana
  • Certified Sales Professional (CSP) - National Association of Sales Professionals (NASP)
  • Wine & Spirit Education Trust (WSET) Level 2 Award in Wines
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Beverage Specialist Certificate - Society of Wine Educators

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