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Skills

  • Team management
  • CCTV
  • Just-in-time (JIT) parts ordering
  • Backorder mitigation strategies
  • Business operations
  • On-time delivery enhancement
  • ERP systems management
  • First Aid/CPR
  • Data-driven decision making
  • Inventory planning and forecasting tools

Work Experiences

  • Achieved improvements as per SLA.
  • Increased customer satisfaction by implementing a new motivational initiative for team members.
  • Collaborated with compliance to forecast parts demand based on historical data, leading to a 64% decrease in surplus inventory.
  • Adjusted reordering strategies.
  • Achieved a 29% improvement in parts availability.
  • Achieved Innovation Award.
  • Saved money by developing functional solutions to metric problems.
  • Collaborated with HubSpot developers.
  • Achieved a 20% reduction in order processing errors.
  • Analyzed historical data for forecasting.

Summaries

  • Communicative and team-oriented, with ServiceNow expertise.
  • In system and process settings, excellent maintenance and repair abilities were demonstrated.
  • Achieved a 82% reduction in operational costs.
  • Achieved a 53% reduction in missed orders.
  • Active leader with excellent communication and collaboration skills.
  • Achieved 32% gains in operational effectiveness.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Accomplished in vendor relationship management, securing bulk discounts of $12 annually while improving delivery times by 68%.
  • Achieved operational cost savings of $13.
  • Strategic thinker with expertise in process improvement.

Accomplishments

  • Created and executed a vendor negotiation strategy, leading to a 66% reduction in annual procurement expenditures.
  • Spearheaded efforts to overhaul the parts allocation process, improving Parts Availability Rate by 68% across Portland.
  • Reduced on-hand stock obsolescence by 16% through the implementation of data-driven stock rotation policies.
  • Implemented cycle counting, increasing inventory accuracy from 26% to 58% within several months.
  • Trained and managed a team of 4 in best practices for order fulfillment, reducing fulfillment latency by 83%.
  • Advanced usage of Excel for forecasting, reducing part order discrepancies by 16% and improving order timelines.
  • Led cross-department collaboration to streamline order processing, cutting order handling time by 41%.
  • Analyzed operational data to uncover inefficiencies, cutting processing costs by 41% on average per transaction.
  • Enhanced customer satisfaction by 62% by ensuring compliance with SLAs and improving service part delivery speeds.
  • Introduced automated reordering systems, reducing stock shortages by 36% across Atlanta.

Affiliations

  • American Logistics Association (ALA), Board Chair 2020
  • National Association of Purchasing Managers (NAPM), Board Member
  • Professional Logistics Association, Conference Speaker
  • Council of Supply Chain Management Professionals (CSCMP), Participant
  • Procurement and Supply Chain Innovation Network, Regular Contributor
  • Society for Maintenance & Reliability Professionals (SMRP), Certified Professional
  • Continuous Improvement Network, Certified in Lean Processes
  • Just-In-Time (JIT) Inventory Specialists Forum, Founding Member
  • Material Handling Institute (MHI), Certification in Supply Chain Automation
  • Supply Chain Risk Management Consortium, Regular Contributor

Certifications

  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Project Management Professional (PMP) by program
  • Cisco Certified Network Associate (CCNA)
  • Certified Logistics, Transportation, and Distribution (CLTD) by APICS
  • Certified Procurement Professional (CPP) by Next Level Purchasing Association
  • Supply Chain Management (SCM) Certification via Coursera
  • Cisco Certified Internetwork Expert (CCIE)

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