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Skills

  • Order fulfillment process improvement
  • Invoice generation
  • Multitasking in high-pressure environments
  • Supervision
  • Problem resolution
  • Data-driven decision making
  • Negotiation of supplier contracts
  • First-time order accuracy improvement
  • Process improvement
  • Inventory turnover optimization

Work Experiences

  • Achieved a 54% increase in first-time order accuracy.
  • Collaborated with compliance to forecast parts demand based on historical data, leading to a 64% decrease in surplus inventory.
  • Finished method of project, which resulted in framework.
  • Analyzed historical data for forecasting.
  • Achieved 11 consecutive auditing periods without errors.
  • Worked with others to brainstorm new initiative possibilities.
  • Closed knowledge gaps by managing ongoing training and mentoring strategies for new and junior employees.
  • Collaborated with customer success to forecast parts demand.
  • Collaborated with the logistics team.
  • Developed a reputation for punctuality and hard work.

Summaries

  • Achieved President's Club by optimizing inventory turnover, reducing obsolete stock by 4 units, and improving customer fulfillment rates.
  • Achieved a 56% reduction in excess inventory.
  • Achieved results in one year.
  • Achieved a 77% improvement in on-time deliveries.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Process improvement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Service Parts Order Manager with quality assurance and process improvement abilities.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • In resolving issues, he is dependable, diligent, and diplomatic.

Accomplishments

  • Implemented best practices for vendor audits and KPIs, creating a 45% improvement in vendor performance scores.
  • Successfully managed 13 inventory audits with zero compliance issues leading to improved audit scores by 80%.
  • Enabled a 27% reduction in processing time by optimizing the order management process in Power BI.
  • Led cross-department collaboration to streamline order processing, cutting order handling time by 41%.
  • Analyzed operational data to uncover inefficiencies, cutting processing costs by 41% on average per transaction.
  • Streamlined workflows for interdepartmental parts requisition, reducing misorders by 81% over 2017.
  • Created and executed a vendor negotiation strategy, leading to a 66% reduction in annual procurement expenditures.
  • Optimized warehouse space utilization by 64% through strategic allocation of slow-moving and fast-moving parts.
  • Increased operational efficiency by 67% through automation of manual tracking systems using HubSpot.
  • Trained and managed a team of 4 in best practices for order fulfillment, reducing fulfillment latency by 83%.

Affiliations

  • Project Management Institute (PMI) - Certified Project Management Professional (PMP)
  • Competitor Analysis in Parts Supply, Market Research Forum Speaker
  • National Association of Wholesaler-Distributors (NAW) member
  • International Warehouse Logistics Association (IWLA) Member
  • Society for Maintenance & Reliability Professionals (SMRP), Certified Professional
  • Association of Supply Chain Management (ASCM), Member
  • Vendor Relations Optimization Society, Webinar Host
  • Professional Logistics Association, Conference Speaker
  • National Association of Purchasing Managers (NAPM), Board Member
  • American Logistics Association (ALA), Board Chair 2020

Certifications

  • Project Management Professional (PMP) by program
  • Certified Transportation and Logistics Professional (CTLP) by Meridian
  • Certified Logistics, Transportation, and Distribution (CLTD) by APICS
  • Supply Chain Finance Certification by Meridian
  • Logistics Management Certification from method
  • ServSafe
  • Strategic Procurement Mastery Certification by Meridian
  • Certified Inventory Specialist (CIS) by International Society of Inventory Management
  • Advanced Purchasing Expert (A.P.E) Certificate from Vantage
  • Certified in Logistics, Materials and Supply Chain Management (CLMSM) by Brightline

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