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Skills

  • Training program development
  • Product ordering
  • Time management skills
  • Credit and collections
  • Operations management
  • Business operations
  • Event planning and coordination
  • Interpersonal communication
  • Business Administration
  • Territory Sales Experience

Work Experiences

  • Achieved a 43% rise in employee engagement.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Effectively managed costs and billing, as well as financial discrepancies, by using procedure software to organize account information.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Organized standard meetings for 18 Staff Coordinators and coordinated the availability of conference rooms for attendees every the past year.
  • Hired, managed, developed, and trained employees, as well as set and monitor goals, conduct performance reviews, and pay employees.
  • Created multi-threaded admin web applications based on standard.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Answered an average of 18 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.

Summaries

  • Staff Coordinator who is self-motivated and has demonstrated leadership, organizational, and customer service skills.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • These abilities, as well as a strong work ethic, are available.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Professional with 5 years of progressive experience in the field who is highly organized and detail-oriented.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Highly skilled in cross-functional collaboration terminology, as well as departmental payroll, budgeting, and AP/AR activities.
  • Customer-focused Sales Representative with 11 years of experience solving problems for clients.
  • Category are well-understood.

Accomplishments

  • Ensured successful compliance audits by keeping staff certifications and training up-to-date on framework requirements.
  • Streamlined
  • Increased
  • Design: Responsible for creative design for prominent category.
  • Collaborated with team of 4 in the development of framework.
  • Represented
  • Improved
  • Designed and executed staff engagement initiatives that increased employee satisfaction scores by 39%.
  • Created and managed a staff attendance tracking system, lowering absenteeism rates by 29%, which led to increased operational efficiency.
  • Identified

Affiliations

  • American Staffing Association (ASA)
  • Toastmasters
  • Association of Talent Acquisition Professionals (ATAP)
  • Society for Human Resource Management Certification Group
  • Human Resources Professional Association of Austin
  • Rotary International
  • Corporate Event Marketing Association (CEMA)
  • Association for Talent Development (ATD)
  • Academy of Human Resource Development (AHRD)
  • International Association for Human Resource Information Management (IHRIM)

Certifications

  • Human Resources Management Certification - procedure
  • Certificate in Data-Driven HR Practices - procedure
  • Employee Relations Management Certificate - standard
  • Advanced Staff Coordination Strategies Certification - Harbor & Co.
  • Employee Performance Management (EPM) - Workday Proficiency Certificate
  • Project Management Professional (PMP) – 2016
  • Employee Engagement Analytics and Reporting Certification - 2020
  • Certified Business Analysis Professional (CBAP)
  • Conflict Resolution and Mediation Certification - 2019
  • Certified Public Accountant

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