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Skills

  • Team building
  • Asylum and refugee process interpretation
  • Process improvement
  • Adaptability to fast-changing environments
  • Glossary development
  • Effective note-taking
  • Legal translation expertise
  • Relationship development
  • Advanced listening and speaking skills
  • Business operations

Work Experiences

  • Assisted system refugees by interpreting during interviews, medical appointments, and legal proceedings, resulting in successful case completions in 2019.
  • Contributed to favorable verdicts in 7 out of 15 cases.
  • Contributed to international negotiations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Designed 5 language immersion coaching curricula that improved bilingual fluency within 11 weeks, supporting the career growth of program professionals.
  • Collaborated with the Seattle-based international marketing team to localize Power BI advertisements, leading to a 71% increase in revenue from non-English speaking markets.
  • Developed glossaries for Portuguese to English translations.
  • Contributed to the localization of entertainment products.
  • Acted as the chief interpreter for Brightline.
  • Achieved success in case approvals in 2018.

Summaries

  • Exceptional interpreter with a knack for capturing the emotion, style, and content of French speakers.
  • Accomplished Interpreter skilled in legal processes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Conducted sensitive interviews.
  • Comprehensive expertise in simultaneous technical interpretation, helping reduce project delays by 78% in cross-functional, multi-country teams.
  • Collaborated with framework teams across borders to ensure concise technical term interpretation, contributing to a 66% reduction in costly misunderstandings.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in balancing accuracy and speed.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Performed real-time interpretation for initiative, which was broadcast to over 17 viewers, ensuring a high level of audience engagement across multiple demographics.
  • Translated complex legal documents from Portuguese to English, contributing to the successful resolution of over 9 cases.
  • Documented and resolved initiative which led to process.
  • Proofread and quality-controlled legal translations from Mandarin to ensure compliance with regulatory standards, reducing document rejection rates by 71%.
  • Conducted simultaneous interpretation for live television broadcasts, helping reach over 11 multilingual viewers.
  • Supported immigration clients and asylum seekers by interpreting legal processes, helping to expedite 9 successful asylum cases.
  • Interpreted for over 14 medical consultations, improving patient comprehension and trust, leading to a 46% reduction in missed follow-up appointments.
  • Resolved product issue through consumer testing.
  • Created multilingual instructional materials for safety training sessions, leading to a safer work environment with a 18% decrease in reported incidents.
  • Enabled real-time communication between non-English speaking patients and healthcare staff during critical care situations, leading to a measurable 76% improvement in care quality metrics.

Affiliations

  • American Society of Safety Professionals
  • Freemason
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Association of Language Companies (ALC)
  • Society for Technical Communication (STC)
  • Project Management Institute
  • American Marketing Association
  • Founding Member of Regional Interpreters Network in Seattle
  • Member of Language Neutral Legal Interpreters Coalition (LNLIC)

Certifications

  • Certification in Immigration Law Interpretation - Phoenix Immigration Services
  • CompTIA Security+
  • Professional Certificate in Government Document Translation - framework
  • Certification in Remote Simultaneous Interpretation - Workday
  • Certified Business Analysis Professional (CBAP)
  • International Certificate in Diplomatic Translation - standard
  • Foundation Certification in Simultaneous Interpreting - Cedar Works
  • Certified Professional Interpreter for International Events - Raleigh Chamber of Commerce
  • National Association of Judiciary Interpreters and Translators (NAJIT) - Legal Interpreter Certification
  • ServSafe

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