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Skills

  • First Aid/CPR
  • Employee Security Training Programs
  • Problem resolution
  • Team management
  • Interviews and interrogations
  • High-Dollar Asset Protection
  • Business operations
  • Customer service
  • Project organization
  • Data-driven decision making

Work Experiences

  • Achieved a 66% year-on-year reduction in shrink.
  • Oversaw the delivery of metric project by system team, which resulted in program.
  • Collaborated with local law enforcement agencies.
  • Achieved results within the past year.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Provided loss prevention training to loss prevention staff, retail managers, and store employees.
  • Answered 17 calls per several months to help customers with their questions and concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept track of paperwork procedures in order to avoid costly mistakes.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Achieved significant cost savings across 9 locations.
  • Adaptable asset protection strategist.
  • Boosted employee engagement by 55%.
  • Adept at developing comprehensive security systems.
  • Strengths in risk assessment and performance reporting backed up by Retail training.
  • As a Multi-Store Asset Protection Manager in the Denver area, Accurate Loss Prevention Manager looking to expand skills and take on new responsibilities.
  • Collaborative and innovative leader, consistently delivering substantial reductions in shrinkage and theft while driving procedural adherence improvements by more than 20%
  • Award-winning asset protection expert proficient in collaborative problem-solving and known for leading teams to support safety protocols recognized by President's Club in 2020.
  • Achieved cost avoidance of $18 annually.
  • Bolstered store profitability through minimized losses.

Accomplishments

  • Instituted an employee safety oversight program that reduced on-the-job injury incidents by 37% year over year.
  • Devised and implemented covert surveillance strategies, leading to the arrest and prosecution of external theft suspects across 15 locations.
  • Collaborated with store leadership to introduce a storewide stop-loss program, reducing cash discrepancies by 21% in 2020.
  • Automated physical inventory processes across 18 stores, enhancing efficiency and reducing stock discrepancies by 20%.
  • Collaborated with regional managers to identify and rectify loss prevention vulnerabilities, reducing overall shrink by 61% year-over-year.
  • Created and led workshops on theft deterrence techniques, improving awareness by 66% across 15 stores.
  • Coordinated security system installations in 7 locations, resulting in a 54% decline in theft incidents.
  • Worked with vendors to modernize physical security controls, leading to a $44,000 savings in maintenance and repair expenses.
  • Collaborated with team of 17 in the development of method.
  • Established regional performance benchmarks for shrink reduction, resulting in a measurable 32% decrease in inventory loss over 2019.

Affiliations

  • Professional Certified Investigator (PCI) – ASIS International
  • National Association of Social Workers
  • National Crime Prevention Association Member
  • Regional Organized Crime Task Force Groups
  • International Security Management Association (ISMA)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • American Marketing Association
  • National Organization for Youth Safety - Store Incident Programs
  • International Association of Administrative Professionals
  • Industry Barriers and Protective Strategies Alliance

Certifications

  • Criminal Intelligence Certified Analyst (CICA) – Meridian
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified Threat Manager (CTM) - Association of Threat Assessment Professionals
  • Advanced Asset Protection Training Certification – Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Protection Professional (CPP) - ASIS International
  • Occupational Safety and Health Administration (OSHA) Certification
  • Certified Internal Auditor (CIA) - The IIA

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