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Skills

  • Trained in consumer marketing
  • Strategic account development
  • POS systems optimization
  • Extensive personal network
  • Onboarding process optimization
  • Inbound and outbound sales tactics
  • Vendor relationship building
  • Sales presentations
  • Interpersonal communication
  • Coaching and mentoring

Work Experiences

  • Met with Counter Sales Managers one-on-one to identify selling roadblocks and provided advice, including team leadership, on how to best address them.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Implemented Adobe Creative Suite to streamline process procedures and initiative tasks.
  • Met sales and service targets of $10 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Cut several months spending by 7% by using Tableau to create effective budgets.
  • Had weekly meetings with Counter Sales Managers to figure out how to get around sales roadblocks.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.

Summaries

  • Achieved a 50% decrease in stockouts.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Aligned sales efforts with emerging market trends.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted customer experience.
  • Accomplished Counter Sales Manager.
  • Achieved exceptional performance.
  • Achieved this in 2016.
  • Successful Counter Sales Manager with a passion for leading sales teams to new heights in revenue.
  • Achieved 82% increase in regional market share.

Accomplishments

  • Utilized sales dashboards to track and assess KPIs, leading to the optimization of sales processes and a 81% improvement in solution closure rates.
  • Collaborated with marketing to craft regionalized advertising campaigns, contributing to 41% increase in foot traffic and inquiries.
  • Negotiated partnerships with 3 key vendors, leading to 25% reduction in procurement costs and improved product availability.
  • Revamped store layout and merchandising strategies, resulting in 23% increase in product visibility and overall sales.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Launched targeted in-store training on customer engagement, which increased repeat purchase patterns by 37% within Seattle.
  • Led team in analyzing market trends, allowing for more accurate stock predictions and a 60% increase in sales efficiency.
  • Introduced loyalty programs catered to high-value customers, leading to lifetime value increases of 67% across the top 11 customer segments.
  • Resolved product issue through consumer testing.
  • Analyzed insufficient inventory levels and worked with suppliers to remedy gaps, reducing stockouts by 22%.

Affiliations

  • International Association of Administrative Professionals
  • Retail Leadership Forum
  • Institute of Supply Chain Management (ISM)
  • American Sales Association (ASA)
  • Customer Relationship Management Certified Professional Program (CRM-PP)
  • Strategic Sourcing & Procurement Council
  • Global Strategic Account Management Association
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • National Association of Social Workers

Certifications

  • CompTIA Network+
  • Professional Sales Certification (PSC) - Ironclad Systems
  • ServSafe
  • Certified Sales Competency Professional (CSCP) – Brightline
  • Merchandising and Sales Strategy Certification – Summit Group
  • Certified Sales Trainer (CST) - Meridian
  • Cisco Certified Network Associate (CCNA)
  • Sales Coaching Professional Certification (SCP) – Beacon Labs
  • Conflict and Crisis Management Certification – Vantage
  • Point of Sale (POS) System Administrator Certification – Power BI

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